Salary up to £23,000 depending on experience plus excellent benefits
Our client a multiple 'Best Employer' award winning company requires an Administrator to join their busy, expanding HR team. The role will be based from their Wembley office, this position is within a fast-paced evolving HR department. The overall business has been established since 1969 and has a Group turnover of circa £600m with 1400 employees.
Purpose of the role:
This role involves providing administration support to the HR Advisors for all business units within the Group
A main function of this role is in providing administrative support and co-ordination in resolving Group insurance claims. This is an end to end process, including ensuring all insurance claims are received, actioned and filed in a timely and effective manner.
A keen learner with excellent interpersonal skills (both within the team and with employees, clients, suppliers) and effective organisation skills will rapidly increase responsibilities. The duties required from this role are constantly reviewed and some tasks may change as the Department evolves and reviews its administration procedures.
·To send initial notification of RIDDOR reportable incidents to insurers.
·Liaise with HSE and site management in providing incident documentation (incident report, training, RAMS), site contract, claimants earnings.
·Liaise with HSE/ site management regarding the injured person absence and rehabilitation support.
·Provide insurers with all incident documentation and queries relating to incidents.
·Arrange meeting with insurance investigator, Health and safety and site management.
·Update incident records and create an incident file on electronic filing system.
·In the event of a claim received from solicitors send claim documentation to insurers in a timely manner and acknowledgement to claimant’s solicitors.
·Arrange quarterly insurance meetings with insurance broker, insurers, HSE Director, Fleet manager and Plant Director.
·Assist with insurance queries from various stakeholders.
·Support the HR advisor in gathering all data for the annual insurance renewal.
·Action new starters onto the HR system.
·Ensure any leavers are updated on the HR system and files archived.
·To send reminders and process probation forms.
·Complete staff reference letters & referee forms.
·Process and arrange payments to trade unions.
·Answer incoming calls & general enquiries; be a first point of contact for these business units for HR-related queries
·Process holiday & absence requests: liaise between employee, manager & payroll team
·Maintain employee records on the HR System.
·Provide reports to various stakeholders upon request.
·Assist with the health and wellbeing programme and flexible benefits portal system.
Desirable skills and experience:
·Experience in an office administration role is essential.
·Experience in processing/ managing insurance claims would be beneficial.
·Explicit understanding of confidentiality; tact, diplomacy & discretion
·The ability to work accurately, with attention to detail.
·The ability to work unsupervised and to tight legislative deadlines.
·Suitable educational background, preferably degree qualified.
·Will have an excellent level of computer literacy and experience in HR systems.
·Will have effective communication and influencing skills with a tactful and diplomatic disposition.
·Will be able to liaise with people at all levels both within and outside the organisation.
·Will enjoy working in a fast paced environment.
·Will be used to working to tight deadlines and changing priorities.
·Will be a team player.
Ability to Multi-task with a sense of urgency to achieve goal.