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about 1 month ago
HM Revenue & Customs
Salary: £30,880 - £34,310
Location: Manchester
Job type: Permanent
Contact: N/A
Category: Office Junior Jobs

As a Higher Officer (HO) Front Line Manager (FLM) within Campaigns and Projects (C&P) you will be responsible for proactively managing a team of caseworkers.

Working in a dynamic, challenging and fast moving environment you will be leading, motivating and encouraging your team to achieve both individual and team targets.

The expectation is for you to support your people to meet C&P’s ambition of ‘Doing the right things, in the right way, at the right time, with the right outcome’. You will carry out process and assurance checks to ensure your teams work meets the required standards.

You will utilise communication and management techniques to produce quality outcomes and, where applicable challenge negative and poor behaviour while rewarding positive contributions and achievements.

You will work closely with all C&P people to help drive continuous improvement on capability, processes and practices.

All available roles are offered on a 5 over 7 contract - more details are contained within the candidate pack found in the link provided.

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