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18 days ago
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Helpdesk Advisor Opportunities (Customer Service)


Blue Octopus
Salary: £21,000 + potential monthly bonus of up to £300
Location: Purfleet
Job type: Permanent
Contact: Blue Octopus Team
Category: Customer Service Jobs
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Our Client is one of the UK’s leading on-site and off-site shredding companies, providing confidential document and data shredding services throughout England, Wales, Scotland and Ireland.

 

They have exciting opportunities for Corporate Helpdesk Advisors to join them, based at their Purfleet office. These are permanent full time positions working 35 hours per week, Monday – Friday.

 

Within the role you will liaise with Customers, Depots and Account Managers to ensure customer visits are booked within SLA whilst maintaining maximum efficiency and quality. Striving to achieve all department targets and objectives, you will remain customer focused, resolving any issues effectively.

 

They are looking for someone who has excellent computer and communication skills, both written and verbal. With an exceptional telephone manner, you will be able to prioritise your own workload whilst maintaining a commitment to delivering outstanding customer service.

 

Previous experience in a fast paced customer focused environment is needed, as is having a high attention to detail.

 

In return they can offer you a competitive salary, 23 days holiday + bank holidays, employee reward scheme and training is available.

Our Client is one of the UK’s leading on-site and off-site shredding companies, providing confidential document and data shredding services throughout England, Wales, Scotland and Ireland.

 

They have exciting opportunities for Corporate Helpdesk Advisors to join them, based at their Purfleet office. These are permanent full time positions working 35 hours per week, Monday – Friday.

 

Within the role you will liaise with Customers, Depots and Account Managers to ensure customer visits are booked within SLA whilst maintaining maximum efficiency and quality. Striving to achieve all department targets and objectives, you will remain customer focused, resolving any issues effectively.

 

They are looking for someone who has excellent computer and communication skills, both written and verbal. With an exceptional telephone manner, you will be able to prioritise your own workload whilst maintaining a commitment to delivering outstanding customer service.

 

Previous experience in a fast paced customer focused environment is needed, as is having a high attention to detail.

 

In return they can offer you a competitive salary, 23 days holiday + bank holidays, employee reward scheme and training is available.


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