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12 months ago
C & M Recruitment
Salary: £22000.00 - £25000.00 per annum
Location: Reigate
Job type: Permanent
Contact: Sarah Smith
Sector: Aircraft
Category: Travel Jobs

Flight Support Analyst - PART TIME (11am - 3pm Mon to Fri) Reigate

(some occasional coverage on additional shifts 05.45 - 11.45 and 14.30 - 20.30)

This leading Aviation company serves clients across the globe, in all aspects of aircraft charter, leasing, flight management, aircraft seat sales and refurbishment. From scheduled fleet support and emergency response, to executive and group travel, we provide comprehensive solutions through our global resources, delivering flight operations of the highest standard on behalf of their clients and airline partners. They are looking for a Flight Support Analyst to join their team in Reigate.

Flight Support Analyst - duties and responsibilities

This is a very busy and varied role to include the following duties:

  • To co-ordinate the corporate flight programme on a daily basis
  • Monitoring flight movements, reporting delays and issuing catering orders and special requests
  • Dealing with check-in, baggage, catering issues and customer complaints.
  • To provide operational coordination during the daily transition between existing team shifts, handling passenger and airline requests
  • To provide back-up cover for flight operations holiday and sickness (Occasional cover, not anticipated to be more than 2-3 shifts per month).
  • To ensure monthly KPI & management information is accurately created & delivered on time.
  • To produce invoicing and check financial information for the corporate flights.
  • Assist with the managment of charter and lease contracts
  • Ensuring data quality and accuracy by monitoring weekly data input.
  • Becoming a 'super user' of the system to provide guidance and training to other staff.
  • Maintaining and coordinating updates to the system & reporting

Flight Support Analyst - skills

  • Oustanding customer service and communication skills
  • Excellent IT skills with a good knowledge of Microsoft Word and xcel
  • Excellent attention to detail and organisational skills
  • A passion for Aviation

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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