Receptionist / Facilities Assistant - London
An interesting job vacancy has arisen in our London office. I'm looking for a Receptionist / Facilities Assistant to join our team on a full-time permanent basis. The hours are 10.30am-6.30pm.
Our Facilities Services team are one of the many teams that keep our business running smoothly. They make sure that we have a great office environment to work in and all the facilities we need to be successful. This includes our catering facilities, reception teams, building maintenance, post room and operational support. We couldn't function without them.
Womble Bond Dickinson is a Top 100 law firm globally and Top 20 law firm in the UK, with more than 400 partners and 1,000 lawyers based across 18 US cities and eight UK cities including a significant presence in London. The firm's reach also extends to Europe where it has strategic partnerships with other law firms in Germany and France.
In the UK, Womble Bond Dickinson advises in excess of 40 FTSE 350 companies, many of the largest businesses in the country, government organisations and wealthy individuals. With a focus on eleven key sectors (Energy & Natural Resources; Financial Institutions; Healthcare; Insurance; Manufacturing; Real Estate; Retail and Consumer; Transport; Life Sciences & Pharmaceuticals; Technology and Private Wealth) the firm’s experience allows it to build strong relationships and deliver an excellent service to clients.
What will you be doing?
You'll start your day working with the Facilities Team. The Facilities Assistant role is a busy one and requires someone who is resourceful and organised. Being a law firm we generate a lot of documents so you'll be required to deal with post room requests from our Lawyers and Support staff as well as external providers of postal and logistics services. You'll need to be able to work to deadlines and enjoy interacting with lots of different people.
Essentially the role will involve processing all mail (incoming and outgoing), photocopying and scanning, as well as printing emails and other large documents. There is some complex equipment – but don't worry we'll give you all the training you need. You'll also assist the team with general duties involving the day to day running of the office from stationery orders and maintenance requests through to running errands and health and safety issues.
Moving on to Reception, your first task will be to facilitate a seamless transition from the morning/afternoon team. You'll then, as well as greeting visitors, be booking and coordinating meeting rooms, accepting and organising couriers, maintaining the visitor's log, ensure accordance with the firm's ISO procedures, take responsibility for ensuring all in-house functions run smoothly and generally supporting the wider office.
So, what are we looking for?
This is a key client facing role that requires expert communication skills, patience, attentiveness, a calming presence and the ability to think on your feet. It goes without saying that we would like someone who has previous experience of delivering first-class customer service. This roles gives you the opportunity to interact with people across the office, and it can get very busy so we need you to be able to juggle multiple tasks and organise your workload appropriately. It would be fantastic if someone could bring experience of working within a corporate reception of a large professional services firm (or a 5 star hotel) but attitude, commitment and a client-focussed approach is far more important to us.
As a firm we're very hot on technology and constantly look to upgrade systems so you'll need excellent IT skills. We are also looking for a natural 'forward planner', who is highly organised and pays attention to detail.
What makes it great to work here?
We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits! We make time for each other enabling us to establish professional relationships that become lasting friendships. In addition, through our D&I practices and programmes we work hard to ensure that difference is visibly valued and welcomed.
Alongside a competitive salary you'll also receive a flexible benefits package so you can pick and choose between the benefits that matter most to you.
Situated within the vibrant new riverside business community, our London office is adjacent to Tower Bridge and opposite The Tower of London and offers spectacular views and facilities. As you will have no doubt seen from our website we are a large forward thinking law firm with even bigger plans for the future.
We invest a lot in our people - it's our people and culture that make it a great place to work.
Sounds like a role that you can do? Then we want to hear from you. Please follow the instructions to make a formal application – just a few contact detail questions and then upload your CV.
If you have questions about the role please do contact me, Kim Southway (No agencies please we are an in-house recruitment team).
If this isn't the role for you (or the right time) why not connect with me on LinkedIn or follow us on Twitter to keep up to date with all of our opportunities. We also have a Facebook page.