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4 months ago
Bluetownonline Ltd.
Salary: Negotiable
Location: Glasgow
Job type: Permanent
Contact: Bluetown Online
Category: Call Centre Jobs, Customer Service Jobs

Job Title: Executive Assistant

Location: Glasgow

Salary: Competitive 

Hours: Full Time, Permanent

Closing Date: 6th February 2018

Job Role:

The Company is one of the top ten Scottish law firms delivering clear advice to businesses, the public sector, families and individuals. With over 260 people working with them, they provide highly rated legal services across the UK, and have links to over 160 international firms.

Their people work from their three offices in Edinburgh, Glasgow and London advising clients throughout the UK as well as internationally. Their offices are located in premises that do justice to their modern approach to legal work and their use of information technology.

They are currently looking to recruit for an Executive Assistant to provide a range of administrative support to a group of busy fee earners, ensuring a proactive approach to strengthen and underpin team efficiency and client service.

Key Tasks:

  1. Compliance duties: Carry out procedures to ensure money laundering legislation compliance; produce letters of engagement and ensure every client receives one; carry out conflict of interest procedure
  1. File management: Checking and investigating cash balances on client account; efiling documents to case plan and file closure, ensuring zero balance and instructing finance team to close matter and case plan; delegate despatch and retrieval of files from Iron Mountain to GA
  1. Diary and meeting management: Day-to-day management of electronic Outlook calendars, scheduling meetings, accepting and declining incoming meeting requests as appropriate, ensuring there are no diary conflicts and making sure the fee earner knows at all times where he / she is supposed to be; assist with meeting preparation - ensuring your fee earners have the necessary paperwork; client details; presentation materials etc
  1. Document Production: Delegate and supervise the scanning, copying or collation of complex and/or volume documents; delegate and supervise binding of documents; typing of urgent documents in the event these cannot be produced by the Document Production team
  1. Client support: Screening calls appropriately, taking messages and dealing with enquiries that do not require to be passed on; play an active role in client service and act as a confident, reliable and positive point of contact for clients and colleagues
  1. Event management: The organisation of hospitality and events including scheduling diaries, booking rooms, organising catering, - and tracking of invites/attendees, producing event packs and materials and, if required, name badges, meeting and greeting attendees at the start of the event etc., liaising with the marketing team, Client Suite team and Central Services team as appropriate
  1. Marketing materials: The production of team specific marketing literature (from team sheets to credentials), in conjunction with marketing team; maintenance of partners / fee earners outlook contacts ; creating distribution lists and updating client details for event invites; creation, format and distribution of e newsletters, blogs, website, intranet updates, marketing materials
  1. Training admin: Organise team knowledge sessions, preparing and circulating any training materials; organising in house and client cpd events complying with LSS requirements; booking fee earners on external events and handling invoices etc.

Skills and Experience:

  • Excellent planning and organising skills
  • Able to prioritise work and sequence work appropriately to meet deadlines
  • Ability to follow instructions and work with minimal supervision using own initiative
  • Experience of delegating and supervising the work of others is desirable
  • Accurate typing skills, excellent proof-reading skills and critical attention to detail
  • Working knowledge of Microsoft Office, with emphasis on PowerPoint and Excel (training can be provided where required)

Person Specification:

  • You have excellent communication skills, you are articulate, you communicate clearly, concisely and without any jargon
  • You enjoy working within a team and autonomously on your own initiative
  • You are personable and good at building and developing client relationships
  • You are confident and you have a strong belief in yourself and your own ability
  • You are committed to providing a good client experience and willing to put in extra time and effort when required

IMPORTANT: Please click the APPLY button and check your emails to complete the application pack via the Company's Careers Page.

Candidates with the experience or relevant job titles of; Executive Assistant, Personal Assistant, Senior Office Assistant, Senior PA, Business Administrator, Executive Administrator, Senior Office Administrator, Office Assistant, Business Assistant, Secretary, Business Support Administrator may also be considered for this role.

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