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about 1 month ago
Hippo Motor Group
Salary: 14-17k
Location: Blackburn, Bolton, Preston, Wigan, Burnley
Job type: Permanent
Contact: Hannah Bentley HR
Category: Admin Jobs, Call Centre Jobs, Customer Service Jobs, Data Entry Jobs

At Hippo Motor Group we have a close team of driven, enthusiastic and committed Sales executives who develop and maintain excellent relationships with all our customers. Whether it is a small City Car or a Luxury Prestige Car, our team’s aim is to ensure each and every customer achieves first class service. We are able to achieve this because our staff genuinely care about the Company and our Customers. We specialise in offering tailor made finance options to suit customer needs. Continual business growth provides opportunities for our employees to develop and exceed within each role.

Due to Hippo expanding so quickly, we have achieved the success and image of a main dealership with the atmosphere of a family run business. We are so serious about what we do and being the best, but we always ensure we have fun as we do it. This is reflected in our extremely low staff turn over rate.

As a result of our Success, Hippo is constantly developing and expanding which is why we are recruiting a new team to be responsible for managing the sales enquiries.

 

Key Responsibilities

  • To be the first point of contact for our customers
  • To ensure all customers are contacted and assigned to an available Account Manager
  • To ensure all customer contact is followed up in order to maintain our CRM system.
  • To maintain a work rate and level that falls in line with the company’s objectives
  • Follow all company procedures
  • Adhere to the FCA rules and guidelines
  • To treat your colleagues and the work place with respect
  • To offer our customers a high level of service and maintain good customer satisfaction and retention *Responsibilities could change or just include SOME of the above

Skills & Experience

  • Excellent communication skills with a professional and friendly telephone manner
  • Ability to work to your own initiative with minimal supervision whilst working in a close-knit team.
  • Self-motivated, driven and passionate about your role
  • Organisation and the ability to manage numerous tasks at one time is vital

Benefits

  • 30 days annual leave
  • Rapid company expansion providing excellent development and career opportunities
  • Access to Perk Box – Cinema, Gym discounts, Free mobile phone insurance and many more
  • Great Staff rates on Car Finance
  • Friendly and supportive Work Colleges and Management
  • Regular staff socials
  • Birthday off after 2 years plus 2% pay rise and £100 Meal voucher
  • Company Pension scheme coming 2017
  • Complimentary office treats
  • Access to a fabulous VIP booth at the MEN arena

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