Would it inspire you to see the tangible impact of your work on the world? To work for a company that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), a global professional membership organisation. We are at the heart of a management career in construction.
We are the world's largest and most influential professional body for construction management and leadership. Our members work worldwide in the development, conservation and improvement of the built environment. We are tasked with promoting good practice within our industry to improve the quality of life for everyone.
About the Role
As an Employer Engagement Administrator, you will ensure that we deliver a first-class customer experience by providing internal support and delivering on all administrative duties across CIOB Employer Engagement activities.
Within this role, there will be a focus on Quality Assurance and co-ordinating the Employer Engagement Committee (EEC), supporting customers and new applications and managing and updating the CRM database. Liaising with other departments and ensuring we deliver on our promises/agreements, you will also support the sales and service activities across the Super Regions with particular support for the Business Development Managers.
What we’re looking for…
So, if you are a strong Administrator, with familiarity with CRM databases and experience of using social media, then we would be delighted to hear from you!
With a good understanding of Microsoft Office (Word, Excel and PowerPoint), you will have excellent customer service skills and will be able to take minutes succinctly. Due to the nature of the role, you will be required to undertake occasional travel, including London, for meetings.
What you might be asking is – why work for us?
In a nutshell, because we can offer you a really friendly, flexible and welcoming working environment, and we’ll show you that we’re committed to your personal wellbeing and to your development within your role. We’ll offer you a fantastic range of benefits – from access to a great pension scheme through to a variety of health and wellbeing schemes; and we’ll make sure that you’re constantly learning throughout your time with us. We even hold a Silver Investors in People Award – which we really hope will show you our commitment to this.
No two days will be the same in this exciting position, so if you thrive in an ever-changing environment and love to get your teeth into a real challenge then this could be the role for you!