Contract Type: Permanent
There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.
About the role
* To deliver a seamless experience from vehicle being ordered to delivery of the vehicle
* To ensure that customers are completely satisfied
* To reduce workload for the Digital Sales Executive to free their time for sales work
* To ensure that all cars are delivered to the required standards
* Awareness of the manufacturer network
* Understanding of the manufacturer brand
* Appropriate manufacturer telephone skills and etiquett
* Broad understanding of the range of vehicles and products available, and recent developments to these products
* Consumer legislation and trade practices
* Awareness of new models and recent changes and improvements.
* Knowledge of Elite and manufacturer systems
In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.