Data Team Leader,
Contract Type: Permanent
There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.
About the role
To deliver database administration routines to required standards & deadlines.
Delivery of Group Ongoing Database Cleansing Program using all sources
Generation of reports
Delivery of Daily update routines.
Update customer and vehicle records where required
Resolution of any branch requests or issues.
Preparation of telephone lists for branches and Communication Centre
Act upon Database Reports
Act upon Returned Mail
Delivery of database growth programme
To deliver regular letters and direct mail support, to required standards & deadlines.
Preparation of contacts for direct mail
Effective Mail merge of contacts
Manage relations with 3rd party Mail house ensuring that quality and times are met when printing and fulfilment of regular letters and direct mail marketing ensuring correct content and copy are used
EDM / SMS
Use of 3rd party supplier to dispatch HTML & SMS copy
Interpret reporting from ESP
Update and amend copy
To deliver the highest level of customer satisfaction.
Ensure that customer requests are clarified before accepting the task
Agree deadlines with the customer and ensure that they are kept up to date with progress
To deliver administration support function within department
Delivery and support of Department Reception Duties
Administer incoming invoices
Reporting on activity
Proactively seek to improve own skills and take ownership of self-development. Actively seeking 360-degree feedback.
Keeps up to date with knowledge and actively takes part in continuous development.
Develops duties and responsibilities to suit the needs of the marketing department.
Working with others
Coaches and supports colleagues, to develop positive and mutually supportive relationships.
Takes ownership of problems
Foster a Positive Working Environment and 'Can' do Culture'
Establish, maintain and support the delivery of effective communications and relations.
Positive promotion of the department to the rest of the group and to visitors
Identify Areas For Improvement in process and performance
In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.
As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
Please note: We will close vacancies once the required quality or number of applications has been received.