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14 days ago
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Data Team Leader


Lookers
Salary: Negotiable
Location: Newcastle
Job type: Permanent
Contact: Jayne McKerral
Category: Office Manager Jobs
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Data Team Leader,

Group Marketing

Contract Type: Permanent

Ref. req292

There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.

About the role

Database Administration

To deliver database administration routines to required standards & deadlines.

Delivery of Group Ongoing Database Cleansing Program using all sources

Generation of reports

Delivery of Daily update routines.

Update customer and vehicle records where required

Resolution of any branch requests or issues.

Preparation of telephone lists for branches and Communication Centre

Act upon Database Reports

Act upon Returned Mail

Delivery of database growth programme

Direct Mail

To deliver regular letters and direct mail support, to required standards & deadlines.

Preparation of contacts for direct mail

Effective Mail merge of contacts

Manage relations with 3rd party Mail house ensuring that quality and times are met when printing and fulfilment of regular letters and direct mail marketing ensuring correct content and copy are used

EDM / SMS

Use of 3rd party supplier to dispatch HTML & SMS copy

Interpret reporting from ESP

Update and amend copy

Customer Satisfaction

To deliver the highest level of customer satisfaction.

Ensure that customer requests are clarified before accepting the task

Agree deadlines with the customer and ensure that they are kept up to date with progress

General Administration

To deliver administration support function within department

Delivery and support of Department Reception Duties

Administer incoming invoices

Reporting on activity

Self-Development

Proactively seek to improve own skills and take ownership of self-development. Actively seeking 360-degree feedback.

Keeps up to date with knowledge and actively takes part in continuous development.

Develops duties and responsibilities to suit the needs of the marketing department.

Working with others

Coaches and supports colleagues, to develop positive and mutually supportive relationships.

Takes ownership of problems

Foster a Positive Working Environment and 'Can' do Culture'

Establish, maintain and support the delivery of effective communications and relations.

Positive promotion of the department to the rest of the group and to visitors

Identify Areas For Improvement in process and performance

About you

  • Administrative Background
  • PC Literate (Including Microsoft Packages)
  • General Office equipment (i.e. telephone, photocopiers, printers, fax machines, internet)
  • Build value & sustainable relationships
  • Problem analysis and solving
  • Work in team
  • Translate information & Data
  • Keyboard skills
  • PC Literate (Including Microsoft Packages)
  • Communication
  • Customer Focused
  • Organisation & Time management
  • Attention to Detail

Why us...?

In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.

As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Please note: We will close vacancies once the required quality or number of applications has been received.


Data Team Leader,

Group Marketing

Contract Type: Permanent

Ref. req292

There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.

About the role

Database Administration

To deliver database administration routines to required standards & deadlines.

Delivery of Group Ongoing Database Cleansing Program using all sources

Generation of reports

Delivery of Daily update routines.

Update customer and vehicle records where required

Resolution of any branch requests or issues.

Preparation of telephone lists for branches and Communication Centre

Act upon Database Reports

Act upon Returned Mail

Delivery of database growth programme

Direct Mail

To deliver regular letters and direct mail support, to required standards & deadlines.

Preparation of contacts for direct mail

Effective Mail merge of contacts

Manage relations with 3rd party Mail house ensuring that quality and times are met when printing and fulfilment of regular letters and direct mail marketing ensuring correct content and copy are used

EDM / SMS

Use of 3rd party supplier to dispatch HTML & SMS copy

Interpret reporting from ESP

Update and amend copy

Customer Satisfaction

To deliver the highest level of customer satisfaction.

Ensure that customer requests are clarified before accepting the task

Agree deadlines with the customer and ensure that they are kept up to date with progress

General Administration

To deliver administration support function within department

Delivery and support of Department Reception Duties

Administer incoming invoices

Reporting on activity

Self-Development

Proactively seek to improve own skills and take ownership of self-development. Actively seeking 360-degree feedback.

Keeps up to date with knowledge and actively takes part in continuous development.

Develops duties and responsibilities to suit the needs of the marketing department.

Working with others

Coaches and supports colleagues, to develop positive and mutually supportive relationships.

Takes ownership of problems

Foster a Positive Working Environment and 'Can' do Culture'

Establish, maintain and support the delivery of effective communications and relations.

Positive promotion of the department to the rest of the group and to visitors

Identify Areas For Improvement in process and performance

About you

  • Administrative Background
  • PC Literate (Including Microsoft Packages)
  • General Office equipment (i.e. telephone, photocopiers, printers, fax machines, internet)
  • Build value & sustainable relationships
  • Problem analysis and solving
  • Work in team
  • Translate information & Data
  • Keyboard skills
  • PC Literate (Including Microsoft Packages)
  • Communication
  • Customer Focused
  • Organisation & Time management
  • Attention to Detail

Why us...?

In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.

As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Please note: We will close vacancies once the required quality or number of applications has been received.


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