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about 1 month ago
Recruitment Genius
Salary: £6.45 - £8.72 per hour
Location: Northampton
Job type: Permanent
Contact: Recruitment Genius Ltd
Category: Customer Service Jobs
Salary: Minimum Wage relevant to age (£6.45-£8.72 per hour)
Hours: 25 hours Monday to Saturday (Covering hours 9am - 5pm )
Location: Weedon, Northamptonshire
Expected Start Date: February 2021
Benefits: Flexible schedule, On-site parking, Work from home (when possible)

This role is a 12 month contract

This company requires someone who wants to be involved in the overview of a pet funeral business.

From sourcing products from overseas suppliers, customs declarations for import and export, arranging with individuals and organisations the cremation of pets, to packaging stock or remains (ashes) for post or delivery.

Your core duties will involve dealing daily with bereaved families who have lost a pet. They expect an excellent communicator who provides dignity and respect through compassion, attention to detail and professionalism. A similar service is provided to large organisations such as veterinary practices.

You will regularly have to process Import/Export custom declarations using software, dealing with queries from internal and external sources such as suppliers and Customs authorities including HMRC. You will gain an understanding of how to move goods internationally through UK ports, Road and Air.

This is a customer facing role and therefore requires someone who is able and confident of dealing with a variety of groups to include but not limited to bereaved individuals, suppliers, and related organisations.
- Ability to deal with pet loss in a compassionate, comfortable, and professional fashion
- Excellent attention to detail and accuracy of work is required
- Able to work autonomously and as part of a team
- Deliver a Customs Compliant service that meets HMRC standard
- Complete customs declarations in a timely manner and submit to HMRC using relevant software
- Liaise with different organisations to obtain information or share progress updates.
- Good IT Knowledge and ability to learn new software packages.
- Prioritising a constantly changing workload.

They welcome enquiries from everyone and value diversity in their workforce

This company acts as an employment agency for permanent recruitment and an employment business for the supply of contract professionals. By applying for this role your details will be submitted to them for review as part of the initial application process. The company will retain details of unsuccessful applicants for 6 months and then dispose of them. During which time you may be contacted about alternative roles.

Notice to Agencies, Search Firms and Independent Agents: the Company is not accepting unsolicited CVs/Resumes from agencies, search firms or independent agents for this job posting. CVs/Resumes submitted speculatively to any employee without authorisation will become the sole property of the Company. Therefore, no fee will be payable should a candidate be hired as a result of an unsolicited agency, search firm or independent agents' referral

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