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4 months ago
Recruitment Revolution
Salary: £19,000 (DOE) + monthly bonus
Location: Worthing
Job type: Permanent
Contact: Team RR
Category: Customer Service Jobs

Customer Support Coordinator
£19,000 (negotiable depending on experience) + monthly bonus based on performance

++ Excellent opportunity for an efficient and friendly Customer Support & Installation Coordinator to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions ++

About the Company:

We provide bespoke Telecoms, IT, Cloud & Technology services across the south east of England, London & Essex to an ever growing customer base of 5,000. Our customers range from new start-up businesses to blue chip companies and we treat each and every one with the same amount of meticulous consideration that they deserve. Our 50+ dedicated and highly skilled staff are located at Lancing.

Customer Support Coordinator Responsibilities:

+ Organising customer installations from start to finish and ensuring customers satisfaction is met throughout 
+ Interacting with suppliers to ensure customers’ needs are met in a timely manner
+ Taking phone calls from customers ranging from faults to provisioning queries
+ Picking up emails from customers, suppliers and staff, ensuring these are dealt with within our SLAs

The person we are looking for will have:

+ Excellent organisational skills
+ Friendly & professional phone manner
+ Excellent administration skills
+ Computer literate
+ Ability to manage their workload effectively
+ Problem solver
+ Eye for detail
+ Willing to learn
+ Able to manage high work loads

If love providing excellent customer service we look forward to hearing from you!

You may have worked in the following capacities:
Customer Support Advisor, Customer Service Coordinator, Customer Service, Customer Care, Account Management.

Interested? Just Apply Below...

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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