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28 days ago
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Customer Services Administrator


Additional Resources Ltd
Salary: £18000 - £20000 Per Annum
Location: Wokingham
Job type: Permanent
Contact: Elaine
Category: Customer Service Jobs
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Customer Services Administrator - Wokingham

Salary £18,000 - £20,000 DOE

My client in Wokingham is looking for a Customer Services Administrator to join the team.

Looking for someone who maybe a recent graduate, personable, confident and an excellent communicator who has a good telephone manner.

To assist the Office Manager, and the Company, in ensuring that all administration tasks are carried out accurately and efficiently in order to meet the aims and objectives of the Company.

Key responsibilities and accountabilities:

• Ensure all incoming orders are processed.
• Ensure that all quotes are raised and provided to the customer.
• Ensure that all quote approvals are processed.
• Ensure that despatch paperwork is raised.
• Ensure weekly status reports are raised in accordance with the customer's requirements.
• Ensure that all incoming customer queries are processed to meet the customer's expectations.
• Ensure that all TAT reports are processed on a monthly basis in accordance with quality requirements.
• Assist with other administration tasks as required.


Person Profile:

1-2 years' experience of working in a similar role

Good Computer Skills including Microsoft Office

Excellent attention to detail

Excellent communication and numeracy skills

Strong prioritisation skills and ability to manage own workload

Self-motivated

Prepared to learn new skills and work on own initiative

Ability to work to procedures

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

Customer Services Administrator - Wokingham

Salary £18,000 - £20,000 DOE

My client in Wokingham is looking for a Customer Services Administrator to join the team.

Looking for someone who maybe a recent graduate, personable, confident and an excellent communicator who has a good telephone manner.

To assist the Office Manager, and the Company, in ensuring that all administration tasks are carried out accurately and efficiently in order to meet the aims and objectives of the Company.

Key responsibilities and accountabilities:

• Ensure all incoming orders are processed.
• Ensure that all quotes are raised and provided to the customer.
• Ensure that all quote approvals are processed.
• Ensure that despatch paperwork is raised.
• Ensure weekly status reports are raised in accordance with the customer's requirements.
• Ensure that all incoming customer queries are processed to meet the customer's expectations.
• Ensure that all TAT reports are processed on a monthly basis in accordance with quality requirements.
• Assist with other administration tasks as required.


Person Profile:

1-2 years' experience of working in a similar role

Good Computer Skills including Microsoft Office

Excellent attention to detail

Excellent communication and numeracy skills

Strong prioritisation skills and ability to manage own workload

Self-motivated

Prepared to learn new skills and work on own initiative

Ability to work to procedures

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003


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