Customer Service Representative - Food Team
Competitive Salary + Full Benefits Package
Temporary Maternity Cover, 6-12 months
We currently have an exciting opportunity for a Customer Service Representative to join our team in Dublin on a temporary contract to cover maternity leave for approx. 6-12 months
In this varied and challenging role, you will need to demonstrate excellent communication skills and have a passion for delivering exceptional customer service by dealing effectively with customer queries, being able to build strong customer relationships, handling customer orders and working as a real team player with all functions of the business.
Key Tasks & Responsibilities:
+ Fully appreciate the requirements of our new and existing customers
+ Develop relationships with customer, building customer loyalty and trust
+ Be responsive to new sales opportunities and ensure these are handled efficiently and effectively
+ Provide excellent customer service and develop profitable sales
+ Identify where we can add value to the business by developing additional products and volume
+ Process orders successfully and accurately
We Are Looking For
A dedicated customer service professional. It is essential that you have drive and determination and are self-motivated enough to ensure that you succeed in the sales and customer service arena. You will be enthusiastic, a quick thinker and you will possess excellent interpersonal and communication skills. You must be numerate and have a reasonable understanding of MS Office packages such as Word and Excel. Highly organised, you will be capable of planning and prioritising your workload efficiently and you will excel when working in a pressured environment. A customer service background would be desirable. Experience of SAP would be advantageous.
What we offer in return:
We ask a lot from our people which is why we have done everything to ensure we give a lot in return. In addition to a highly competitive salary, we also offer a benefits package which includes a generous pension scheme, life insurance & 23 days holiday per year. As a global progressive company we offer excellent career paths and a working environment which is both supportive and enjoyable, putting an emphasis on the work – life balance which is the envy of employees in many other organisations.
Who are we?
Founded in 1924, we are a global distributor of specialty and basic chemicals from more than 8,000 producers worldwide. We operate more than 700 distribution facilities throughout North America, Western Europe, the Asia-Pacific region, and Latin America, supported by a global network of sales and technical professionals. With a broad portfolio of products and value-added services, and deep technical and market expertise, we deliver the tailored solutions customers need through one of the most extensive chemical distribution networks in the world.
We are a great team of people, a great place to work and offer all the benefits you’d expect from the world’s #1 at what we do. Come and join us in a business with a global focus where your quality can make a real difference!
Your Background / Previous Roles May Include:
Customer Support / Sales Administrator, Customer Sales Coordinator, Client Services Advisor, Customer / Sales Support Administrator, Client Services Representative, B2B Customer Care, Client Account Handler, Client Services Administrator. Sales Coordinator / Customer Service, Sales Support Administrator.
Interested? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.