Customer Service Representative (6 Month FTC) – Global Brand
£22,000 + Company Benefits Package (Pro Rata)
We currently have an exciting opportunity for a Customer Service Representative to join our team in Chertsey. Experience of Sage would be advantageous
In this varied and challenging role you will need to demonstrate excellent communication skills and have a passion for delivering exceptional customer service by dealing effectively with customer queries, being able to build strong customer relationships, handling customer orders and working as a real team player with all functions of the business.
About the Company:
Part of a global $10 billion Chemical and Product distribution company we are the European leader in the sales, marketing, distribution and application development of an extensive range of thermoplastic polymers and elastomers.
Key Responsibilities and Tasks:
+ Fully appreciate the requirements of our new and existing customers
+ Develop relationships with customer, building customer loyalty and trust
+ Be responsive to new sales opportunities and ensure these are handled efficiently and effectively
+ Provide excellent customer service and develop profitable sales
+ Identify where we can add value to the business by developing additional products and volume
+ Process orders successfully and accurately
+ Handle any Customer Complaints in line with company process including investigation and resolution where necessary
We Are Looking For:
A dedicated customer service professional. It is essential that you have drive and determination and are self-motivated enough to ensure that you succeed in the sales and customer service arena. You will be enthusiastic, a quick thinker and you will possess excellent interpersonal and communication skills.
You must be numerate and have a reasonable understanding of MS Office packages such as Word and Excel. Highly organised, you will be capable of planning and prioritising your workload efficiently and you will excel when working in a pressured environment. A customer service background would be desirable.
Experience of Sage would be advantageous.
Along with a competitive salary, we offer: (Pro Rata)
+ 33 days holiday
+ Generous pension scheme
+ Death in service benefit
+ Discounted childcare vouchers
+ Discounted private healthcare
+ Discounts with 1,000+ retailers
+ Free onsite parking
We are a great team of people, a great place to work and offer all the benefits you’d expect from the world leader at what we do. Come and join us in a business with a global focus where your quality can make a real difference!
Interested? Just Apply Below...
...But first a little formality. By applying you explicitly consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. If you have any pre-application questions please contact us quoting the job title & ref. Good luck, Team RR.