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11 days ago
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Customer Service Assistant BLUC79335


Blue Octopus
Salary: £17,000 per annum (£8.72 per hour)
Location: Stirling
Job type: Permanent
Contact: Blue Octopus Team
Category: Customer Service Jobs
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Our client is now looking for a Customer Service Assistant at Riverside Quay, their 207 bed student accommodation in Stirling.

Keeping exceptional customer service at the forefront of your mind, you will provide a responsive reception service and be the first point of contact for tenants and prospective tenants. Ensuring the reception and management suite is clean and tidy at all times, you will deal with customer enquiries by social networks, email, telephone and in person and undertake viewings, giving appropriate advice to potential tenants when required. The Customer Service Assistant will also receive and process payments, monitor and chase rent arrears and undertake inspections of the student flats and rooms, assessing condition for any re-charges.

About You

They are looking for an individual who has excellent administration skills and experience of working in a customer focused environment. With good organisational skills and a meticulous eye for detail, you will be competent using social media platforms and be experienced in Microsoft Office to include Word, Excel and Outlook.

About Our Client

Our client is a leading third-party manager of purpose-built residential accommodation. They work with developers, investors and universities to turn great buildings into great places to live.

Why Join Them?

In return for your hard work and dedication, they can offer you some extensive benefits which include; 25 days annual leave plus bank holidays (increasing to 28 days with service), death in service benefit, season ticket loan, cycle to work scheme, childcare vouchers / work place nursery scheme and perkbox.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.

Our client is now looking for a Customer Service Assistant at Riverside Quay, their 207 bed student accommodation in Stirling.

Keeping exceptional customer service at the forefront of your mind, you will provide a responsive reception service and be the first point of contact for tenants and prospective tenants. Ensuring the reception and management suite is clean and tidy at all times, you will deal with customer enquiries by social networks, email, telephone and in person and undertake viewings, giving appropriate advice to potential tenants when required. The Customer Service Assistant will also receive and process payments, monitor and chase rent arrears and undertake inspections of the student flats and rooms, assessing condition for any re-charges.

About You

They are looking for an individual who has excellent administration skills and experience of working in a customer focused environment. With good organisational skills and a meticulous eye for detail, you will be competent using social media platforms and be experienced in Microsoft Office to include Word, Excel and Outlook.

About Our Client

Our client is a leading third-party manager of purpose-built residential accommodation. They work with developers, investors and universities to turn great buildings into great places to live.

Why Join Them?

In return for your hard work and dedication, they can offer you some extensive benefits which include; 25 days annual leave plus bank holidays (increasing to 28 days with service), death in service benefit, season ticket loan, cycle to work scheme, childcare vouchers / work place nursery scheme and perkbox.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.


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