My client, a rapidly growing business based in Exeter is looking to recruit a bright, confident individual to join their team on a permanent basis. The main purpose of the role is to provide exceptional levels of customer service and sales support across a variety of departments.
Very much a team role, you will enjoy a fast paced and busy environment in a friendly and fun team setting. The business has an exciting and quickly developing premium product range, and a diverse client base which is growing very quickly as they expand their sales and marketing reach.
· Supporting the busy sales team to meet client expectation
· Taking, processing and managing customer orders
· Liaising with other departments to ensure stock levels can meet customer requirements
· Regular contact with other departments to ensure smooth communications and team working
· Updating customer details on company database
· Dealing with any customer issues or problems, ensuring appropriate actions are taken as needed
· Regular customer liaison to maintain and develop strong relationships
· Updating on line portals as required
· Any other general office admin duties as required
This is a fantastic opportunity to join a growing company in a busy and varied role. The successful candidate will be a confident and natural communicator, able to build rapport with ease and form great business relationships both internally and externally.
Previous customer service experience is essential along with a good understanding of Microsoft Office. You will be dynamic and organised with excellent customer service skills and have a positive ‘can do’ attitude.
Due to high volumes of applications we are unfortunately, unable to respond to everyone. Therefore, if you have not heard from us within 3 working days please deem your application unsuccessful.