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4 months ago
Additional Resources Ltd
Salary: £20000 - £21000 Per Annum
Location: Kingston Upon Thames
Job type: Permanent
Contact: Harpreet
Category: Customer Service Jobs
Customer Service Advisor - Kingston-Upon-Thames

Salary £20,300 PA plus £1,738 weighting allowance

Temp to perm contract

My client is an established housing Association based in Surrey. They manage over 7000 houses in their local authority areas.
My client is now seeking a Customer Service Advisor to join them on a temporary basis initially with the potential for the role to become permanent.

The key areas of responsibility are

Customer service : to provide an excellent first point of contact for all internal and external customers.
Property services : advise customers clearly regarding any questions around repairs, liaising with contractors and developers.
Housing Management : have an understanding of boundaries between the clients and local authorities and the various responsibilities
Ensure that clear and accurate data is maintained at all times
The ideal candidate will have previous customer service experience with the ability to communicate clearly under pressure.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

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