Our client is one of the UK’s largest distributors of leading branded and own-branded medical consumables to all areas of the healthcare market. The fast growing FTSE 100 international and outsourcing group, they offer a range of traditional and bespoke supply chain solutions to meet their customers’ requirements in today’s rapidly changing healthcare environment.
An exciting opportunity has arisen for a Customer Service Advisor to join them and assist in the achievement of branch sales, profit and customer service targets.
Within the role, you will work alongside the Territory Manager and together successfully maximise revenue by managing existing accounts. Acting as a daily point of contact for customer sales enquires, you will maintain effective communications and good working relationships to ensure maximum customer service levels are achieved.
With a friendly yet professional telephone manner and well developed customer service skills, the successful candidate will have previous experience of a similar role and be confident dealing with new and existing customers in a calm and effective manner. The role also requires an individual who is IT literate and capable of managing a varied workload in this fast paced environment.
With a high degree of attention to detail and a methodical approach, you will show a genuine interest in and make sure the needs of the customers are met in a way that benefits both the customers and the organisation. With excellent communication skills, giving you the ability to listen and understand information, will present information in a clear and concise manner and be capable of establishing and maintaining good working relationships.
Hours of work: Monday to Friday, 09:00 – 17:00
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.