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14 days ago
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Customer Service Advisor


Recruitment Genius
Salary: Up to £18000 per annum
Location: Kettering
Job type: Permanent
Contact: Recruitment Genius Ltd
Category: Customer Service Jobs
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This is an exciting opportunity to join a company experiencing strong and rapid growth with career progression opportunities available to the right candidate. They are a strong, employee focused business that understands and works to create a healthy work environment.

Main responsibilities
- Your role will be to engage and interact with customers making sure their needs are met.
- Your personable, friendly approach and exceptional listening skills will ensure that we capture the right information to produce legal documentation.
- This role is mostly phone based, but you will also be required to communicate with customers via Video call, email and live chat.
- You will be pivotal to building a culture in the customer service team that supports their brand values - delivering Affordable, Accessible products with Amazing customer service.

Desired skills
- You will need to be organised and thorough with your work
- Amazing attention to detail
- Adaptable to change - this is a fast growing start up business, and change is frequent
- Team player with a 'can-do and will-do' attitude is absolutely essential.
- At least 3 years Customer Service experience, ideally phone based.

Their business is created on Affordable, Accessible and Amazing service. They do this through advancing their people, procedures and strivings for the best customer advocacy.

Salary is £18000, free car parking on site, free tea and coffee and even the occasional biscuit!

Based in Kettering, just off Junction 9 of the A14. Commutable from Desborough, Rothwell, Kettering, Corby, Market Harborough, Wellingborough, Northampton
This is an exciting opportunity to join a company experiencing strong and rapid growth with career progression opportunities available to the right candidate. They are a strong, employee focused business that understands and works to create a healthy work environment.

Main responsibilities
- Your role will be to engage and interact with customers making sure their needs are met.
- Your personable, friendly approach and exceptional listening skills will ensure that we capture the right information to produce legal documentation.
- This role is mostly phone based, but you will also be required to communicate with customers via Video call, email and live chat.
- You will be pivotal to building a culture in the customer service team that supports their brand values - delivering Affordable, Accessible products with Amazing customer service.

Desired skills
- You will need to be organised and thorough with your work
- Amazing attention to detail
- Adaptable to change - this is a fast growing start up business, and change is frequent
- Team player with a 'can-do and will-do' attitude is absolutely essential.
- At least 3 years Customer Service experience, ideally phone based.

Their business is created on Affordable, Accessible and Amazing service. They do this through advancing their people, procedures and strivings for the best customer advocacy.

Salary is £18000, free car parking on site, free tea and coffee and even the occasional biscuit!

Based in Kettering, just off Junction 9 of the A14. Commutable from Desborough, Rothwell, Kettering, Corby, Market Harborough, Wellingborough, Northampton

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