What does Customer Service mean to you? If your answer is - passionate about helping people, going above and beyond to solve customer queries, patience in dealing with those irregular situations then we have an opening for a Customer Service Advisor Role based in our St Albans depot.
LOCATION: St Albans
COMMUTABLE LOCATIONS: The role is based in our St Albans office however our current employees commute from; Hemel Hempstead, Hatfield, Edgware, Luton, Welwyn Garden City, South Mimms, Harpenden and Watford.
JOB SPECIFICATION: Customer Service Advisor
We are the UK’s largest delivery network and have a new opportunity for a Customer Service Advisor to join our small, close-knit B2B customer service team. Majority of your role will be speaking with clients who are sending out parcels to their customers and liaising with colleagues within our 105 depots around the UK. This is not a call enter environment but somewhere where you will be given authority to make the decision to resolve a customer query and be treated like an adult.
Some responsibilities will include;
REQUIREMENTS: Customer Service Advisor
We are a friendly and attentive team with a passion for delivering high levels of customer service and require a like-minded individual to start as possible . To be successful in this role you will need the willingness and attitude to get the job done and resolve any issues; You will have had experience in;
INTERESTED? Please click apply. You will receive an acknowledgement of your application.
Please Note - We have been selected a partner for this role so any direct applications to our client from candidates or agencies will be forwarded on to us direct.
REF: JKB15469, Wallace Hind Selection