Our client are the leading supplier of care home equipment and supplies in the country. They are proud of being a clear, easily accessible, and responsive seller of care home supplies with an expert knowledge of the industry and the needs of care homes. Their range of high quality products encompasses everything needed in a care home and other medical environments.
An exciting opportunity has arisen for a number of Customer Service Advisors to join them and assist in the achievement of branch sales, profit and customer service targets.
Acting as a daily point of contact for customer sales enquires, you will maintain effective communications and good working relationships to ensure maximum customer service levels are achieved and administrative processes run smoothly.
With a friendly yet professional telephone manner and well developed customer service skills, the successful candidate will have previous experience of a similar role and be confident dealing with new and existing customers in a calm and effective manner. The role also requires an individual who is IT literate and capable of managing a varied workload in this fast paced environment.
With a high degree of attention to detail and a methodical approach, you will show a genuine interest in and make sure the needs of the customers are met in a way that benefits both the customers and the organisation. With excellent communication skills, giving you the ability to listen and understand information, will present information in a clear and concise manner and be capable of establishing and maintaining good working relationships.
Those who have experience of the healthcare sector would be of distinct advantage, however this is not essential.
Hours of work: Monday to Friday, 09:00 – 17:00
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email