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12 months ago
Salary: £18k - 21k per year
Location: Buckinghamshire
Job type: Permanent
Contact: Hot Recruitment
Category: Customer Service Jobs

Our client is a prestigious car dealership group and an exciting new opportunity has arisen for a Customer Service Advisor to join their Service team in Beaconsfield.  

The Company
Our client is a successful and progressive dealership group who has established a reputation for professionalism and excellence in every department, by offering exceptional levels of customer service to their customers. They provide an outstanding working environment and this is your chance to join their team with the aim of growing and progressing your career with the prestigious franchise Mercedes-Benz.

The Role
As Customer Service Advisor you will be an essential part of the team:
* Maintaining outstanding customer relations
* Take service bookings   
* Make outbound calls to existing customers to check the satisfaction levels
* Up-selling additional products and services.
* Build relationships with existing customers to retain their loyalty  

The Person
The role of Customer Service Advisor would suit a well presented person with outstanding communication skills, who has office based or call centre customer service experience.  You could also be a Graduate looking for an opportunity with a Company who will provide ongoing support and training for you to build a successful career for yourself.  
For this role of Customer Service Advisor you will receive a salary package of £18,000 basic per annum, (dependent on experience) plus bonus - OTE £21,000.  You’ll receive an excellent training programme from one of the world’s leading vehicle brands.

The working hours are 08.00 to 17.30, Monday to Friday plus one late to 18.30 and Saturday morning on a rota basis.

How to Apply
Please note that in accordance with our recruitment and consultancy processes, Hot Recruitment Consultants t/a eRecruitSmart may send your CV, if shortlisted, to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.  
We look forward to hearing from you!

Car, dealership, motor, franchise, service, customer service, reception, front of house, retail, showroom, Customer Service, Support, Advisor, Executive, Automotive, Graduate, vehicle, car, 

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