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3 months ago
Additional Resources Ltd
Salary:
Location: Swansea
Job type: Permanent
Contact: Muriel
Category: Customer Service Jobs
Customer Service Administrator - Swansea

Salary: Competitive

Key words: Customer Service Adviser, Customer Service Administrator, Customer Service, Music, Instruments, Musician

The Role

Our Client is the world leader in the design, manufacture and distribution of electronic musical instruments.

They are looking to recruit an enthusiastic, motivated and dynamic Customer Service Administrator with a music background who will contribute to their customers' satisfaction and ultimately to the company's success!

The purpose of the role will be to provide first class customer service and administration support, to internal and external customers, striving to exceed customer's expectations. Assist with all incoming calls as and when required - answering in a prompt, courteous, clear and enthusiastic manner.

Key Skills & Requirements:

• Experience working in a Customer Service Administrator role for a minimum of 2 years
• Customer facing experience
• Competent Musician or a passion, strong interest in Music
• Excellent verbal and written communicator
• Proactive and efficient at multi-tasking
• Exceptional organisation skills - ability to plan and priorities daily responsibilities and projects, completing them within the required timescale.


Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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