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21 days ago
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Customer Service Administrator


Support Services Group (SSG)
Salary: £18000 - £19000 Per Annum
Location: Northamptonshire
Job type: Contract
Contact: Natasha Hawes
Category: Customer Service Jobs
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A Customer Service Administrator is required by our client based in Corby.
This is an exciting and varied role, where you will be providing a high standard of customer service to all customers, completing administrative tasks, dealing with orders, returns and stock queries.

Responsibilities

• Processing of customer orders and raising invoices, using internal and external (web-based) systems.
• Communication with customers merchandising teams re; deliveries, stock levels and general enquiries via phone and email.
• Liaison with all internal departments to resolve customer queries.
• Attend customer meetings to support the sales team in an administrative capacity.
• Set up of new products for customers using spreadsheets or web portal systems.
• Uploading and submission of images.
• General management of customer web portal based systems for order processing, stock control and merchandising.
• Creation and maintenance of sales reports, customer quotes and data using Excel, PowerPoint.

Key Skills

• Good IT skills, including knowledge of Microsoft Word, PowerPoint, Access, Outlook and excellent Excel and SAP knowledge
• Excellent organisational skills
• Excellent attention to detail
• Excellent communication skills, email and telephone manner
• Reliable and loyal.

If you have the skills and experience for this role, looking to join a well-established and growing business and would like to apply, please submit your CV. For further information please contact Natasha on.

A Customer Service Administrator is required by our client based in Corby.
This is an exciting and varied role, where you will be providing a high standard of customer service to all customers, completing administrative tasks, dealing with orders, returns and stock queries.

Responsibilities

• Processing of customer orders and raising invoices, using internal and external (web-based) systems.
• Communication with customers merchandising teams re; deliveries, stock levels and general enquiries via phone and email.
• Liaison with all internal departments to resolve customer queries.
• Attend customer meetings to support the sales team in an administrative capacity.
• Set up of new products for customers using spreadsheets or web portal systems.
• Uploading and submission of images.
• General management of customer web portal based systems for order processing, stock control and merchandising.
• Creation and maintenance of sales reports, customer quotes and data using Excel, PowerPoint.

Key Skills

• Good IT skills, including knowledge of Microsoft Word, PowerPoint, Access, Outlook and excellent Excel and SAP knowledge
• Excellent organisational skills
• Excellent attention to detail
• Excellent communication skills, email and telephone manner
• Reliable and loyal.

If you have the skills and experience for this role, looking to join a well-established and growing business and would like to apply, please submit your CV. For further information please contact Natasha on.


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