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12 months ago
Blue Octopus
Salary: £16,806.40 per annum
Location: Burton-on-Trent
Job type: Permanent
Contact: Blue Octopus Team
Category: Admin Jobs, Customer Service Jobs

Our client is the UK’s leading full service, clinical provider of healthcare out-of-hospital, wherever you are, at home, at work and in communities. Seeing the bigger picture, collaborating and being innovative is what sets them apart. They are committed to enhancing people’s healthcare experience by providing exceptional clinical services that allow people greater and smarter options for access to healthcare.

About the role…

Due to business growth, they are now looking to appoint a number of Customer & Patient Advisors to join them on a permanent, full time basis.

They are looking for individuals to come and join them and deliver a high quality, customer focused service regarding the delivery of their patients’ medications and associated supplies and services.

What skills, qualifications and qualities do I need to become a Customer & Patient Advisor?

They are looking for candidates who have strong communication skills, a good standard of education (a GCSE in Maths and English at grade C or above / NVQ in Customer Service) and who have previous experience of a customer service based role. Detail conscious and passionate about delivering work to agreed quality standards, you will cope well under pressure and enjoy working in a fast paced environment.

Why join them?

This is a great chance to be part of a business that is really changing. Their ambitions and desire for change opens new prospects for those who work for them, not only to change their business but to grow and develop for themselves. They actively promote from within and support their employee with ongoing development, they want to inspire their people and make them feel valued and engaged. They are passionate about rewarding success and high performers; they do this in several ways including having strong remuneration structure. Do you want to be part of it?

They offer a robust and flexible reward packaging including

·         Salary of £16,806.40 per annum

·         Hours: 40 hours per week; Monday to Friday with rotating shifts 08:00 – 16:30, 09:30 – 18:00 & 11:30 – 20:00 with occasional weekends

·         Contributory Pension Scheme

·         Provide Private Healthcare Cover after two years’ service

·         Death in Service

·         Annual Holiday – 25 days plus equivalent of 8 days bank holiday

·         Childcare Vouchers

·         Company bonus scheme (where applicable)

·         On site gym

·         Restaurant facility 

Our client is an equal opportunities employer.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email

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