Permanent, Full Time (37.5 hours per week)
When it comes to taps and showers, our client is the expert. Over the last 40 years, they have become the biggest taps and showers company in Great Britain. In fact, they estimate that 1 in 4 British homes now have one of their taps or showers fitted. You’ll also find their products in bathrooms and washrooms at hospitals, leisure centres, hotels, schools and colleges across the country.
They are passionate about providing friendly expertise and delivering an extraordinary customer experience – and that’s where you come in.
Every day is different. You will be responsible for taking inbound calls; resolving customer queries and offering advice to both merchants and the general public regarding the installation and maintenance of their products.
Experience is not essential as full training will be provided – what’s more important is a friendly, enthusiastic and well organised individual who has a genuine passion and the desire to deliver exceptional customer service.
Why join them?
It’s an exciting time to join them as they have huge ambitions to grow and retain their leadership in the market. Their people are fundamental in this success. They believe that people come to work to do their very best and in return they will invest in you to ensure that you always feel valued and part of the team.
Their call centre is unique in the respect that they are closed on evenings and weekends, meaning a better work-life balance! They can also offer you a generous holiday entitlement of 25 days per year, pension scheme, cycle to work scheme, discounts and benefits, an on-site subsided canteen, holiday buying scheme and an employee assistance programme.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.