Our client is now looking for a Customer Data Administrator to join them on a full time, fixed term contract until 30th April 2019.
As Customer Data Administrator, you will manage the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately. You will be responsible for investigating and identifying potential change of customers, processing the set up of data for billing (including new starts, renewals, addresses, contacts, bill points, VAT/CCL and direct debit mandates), issuing the welcome packs, renewal letters and commission letters along with the resolution of vacant and non-consuming exemptions.
They are looking for an individual who has excellent communication skills, both written and verbal, strong organisational skills and a proven record of exceptional customer service. You’ll be highly numerate, have a practical approach to problem solving and have the ability to produce accurate work within tight deadlines. Proficiency in Microsoft Office is a must, as is the ability to present information effectively.
Those who have experience of a customer set-up role are desirable, however this is not essential.
Our client is a leading energy and services group employing 20,000 people in the UK. They are using their energy and services capabilities to lead the UK’s transition towards a more secure and sustainable future, through a strategy based on investment in critical energy infrastructure, integration of its energy expertise with its broad services offer, and innovation in customer-led solutions and technologies. The business has well-established and diverse operations that span the exploration and production of gas and oil; on-shore gas storage; generating power as one of the UK’s largest independent power producers; providing power and gas to thousands of businesses; and delivering services to more than 14,000 customer sites across the public and private sector.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.