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2 months ago
Elevation Recruitment
Salary: £18000 - £23000 per annum + Exc Benefits
Location: Sheffield
Job type: Permanent
Contact: Stef Walker
Category: Customer Service Jobs
Elevation Recruitment Group Office Support is supporting a modern, forward thinking Online Retail specialist in Sheffield with the appointment of a Customer Care Team Leader.

The business has an amazing culture and pride themselves on being an ever evolving, adaptable environment where communication amongst the team and senior management is imperative to the continued success. They invest heavily in staff retention and moral, ensuring training and leadership development is ever present.

The purpose of this role is to ensure that you are constantly representing the business to the highest standard, being fully committed to ensuring the customer experience is as smooth and efficient as possible, putting the customer at the forefront of each decision.

Duties & Responsibilities Include:

-Providing key customer support at a senior level
-Effectively raising issues where appropriate to senior management
-Liaise closely with all departments to trouble shoot any issues
-Development of reporting relating to costs and profit
-Query resolution

Key Skills Required

-Desire to join an evolving SME
-Forward thinking and able to contribute with new ideas and processes
-Team player who understands the importance of working together

Elevation Office Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Administrators to Senior Office Managers throughout Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.

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