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3 months ago
Salary: Negotiable
Location: Newcastle
Job type: Permanent
Contact: Jayne McKerral
Category: Admin Jobs

CRM Administrator,

Lookers Customer Engagement

Contract Type: Permanent, Job ref. req5247

Market leading employee benefits

How many positions do you know of where you are able to make a noticeable difference within a UK-wide, multi-billion pound and continuously growing organisation? One? Maybe two?

Well, you better add this one to your list, as that's exactly what we're looking for.

As a CRM administrator You will also be expected to support the CRM team in delivering their duties;

Execution of our divisional communication plans.

Ensure that QA processes are followed, and campaigns are successfully delivered.

Troubleshoot deliverability to various ISPs.

Select/create targeted audiences as part of the segmentation planning.

Set-up and feedback on subject line A/B testing.

Reporting CRM activity and communicating this to the wider marketing team.

Monitoring competitor activity and reporting back any key finding's

This role will be heavily focused around the delivery side of CRM and Tactical marketing campaigns.

So now you know exactly what the role entails and how your performance will be measured, what is it exactly that we are looking for?

Administrative Background with key board skills.

PC Literate (Including Microsoft Packages) high skill level of Excel required.

General Office equipment (i.e. telephone, photocopiers, printers, internet)

Build value & sustainable relationships

Problem analysis and solving

Work as part of a team

Translate information & Data to communicate to a wider audience.

Good standard of Communication.

Customer Focused

Demonstrates personal organisation & Time management

Attention to Detail

So, if you can see yourself as an integral part of a nation-wide motor retailer, with extremely realistic aspirations of becoming the most profitable of its type we look forward to your application.

If not, if you don't strive under pressure, are unable to manage your time efficiently and have a 'that'll do' attitude you should probably hit the return bar.

Why us...?

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, eligibility to join one of our car schemes, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and additional earning potential through commission or bonus.

As one of the UK's Top Employers we strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Please note: We will close vacancies once the required quality or number of applications has been received.

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