This role works within the Credit Control team and is responsible for the management of all open invoices and the maintenance of customer accounts and ledgers. The role requires close interaction with other team members, the sales organisation and other key corporate stakeholders to manage queries and resolve issues.
The candidate will be able to operate independently and proactively - providing support & development opportunities to their team as well as driving process improvements. The Credit Control Team Leader will report to the Group Credit Control Manager
About the job
Managing key accounts.
Review and prepare debtor commentary for weekly calls with stakeholders.
Mentoring and assisting all members of the Credit Control team.
Running performance management & development of the team
Review escalations/disputed accounts and negotiate to resolution
Monitoring the status of large unpaid invoices to assist the company's cash flow.
Prepare accounts with supporting evidence for legal process
Work with Credit Control Manager streamline process, identifying trends and problem area's.
Liaise with the sales order processing team to ensure that all customer details are up to date and correct.
Maintain accurate individual measurement and performance of the team's statistics in line with team SLA's.
Complete analysis, reconciliation and input of daily receipts
Produce credit notes when requested
Deputise in absence of manager.
Completion of ad-hoc analyses and projects
High standard of Maths and English evidenced by relevant qualification.
Proven experience, operating in large volume, multiple ledger - Credit Control environment
Motivating and leading teams
Confident, persuasive and clear communicator
Ability to build relationships with both external customers and internal teams at all levels within the organisation.
Numerate, analytical, highly organised and with a good eye for detail.
Ability to multi-task and manage multiple workstreams to tight deadlines
Self-motivated who is able to work both independently and as part of a team
Ability to prioritise and self motivated
Attention to detail
Communication skills both written & verbal
Why you should apply
My client believes in creating a culture of engagement and reward to develop employee potential and offer long-term career success. To help with that, they offer the following:
Competitive salary and excellent benefits
Please contact Ashleigh Daniels, Recruitment Consultant, to discuss the role in more detail or apply through the vacancy for immediate consideration.
Douglas Scott are a regulated recruitment consultancy and will discuss this role and seek your approval before submitting an application directly to the decision maker.