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4 months ago
Clayton Legal
Salary: £15000 - £17000 per annum
Location: Manchester
Job type: Permanent
Contact: Helen Watson
Sector: Customer Services
Category: Customer Service Jobs

If you are seeking a new role in which you will be able to use your excellent Customer Service skills, and want to work for a leading organisation with fantastic offices in a prestigious area of the City Centre then look no further!

Our client is seeking a Customer Service Advisor to assist as part of a small team of 5. Reporting to the Partner overseeing the department this is primarily a telephone based position and the successful candidate will be:

The primary contact for clients¿ telephone and email enquiries
Providing updates to clients, estate agents and brokers using the firm¿s case management system
Taking client card payments
Handling complaints and escalating to the appropriate supervisor

To be considered for this position you will be:

Client focused and have the ability to provide the best possible experience for the client
Able to follow instructions, have attention to detail and be able to work to deadlines
Able to problem solve and be initiative led
A trustworthy and reliable team player
Able to demonstrate good IT skills with attention to detail

The hours of work are 9-5, Monday - Friday

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