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about 1 year ago
Salary: 40000
Location: Portsmouth, Isle of Wight, Bembridge, Cowes
Job type: Permanent
Contact: Frazer Sneddon
Category: Travel Jobs, Leisure Jobs, Hospitality Jobs

Complex Manager / Commercial Manager required for a UK holiday park operator, with parks across the UK. Each  park makes the most of its unique and beautiful surroundings and has its own individual appeal. And our parks are jam-packed with fantastic facilities and great entertainment to keep every member of the family grinning from ear to ear.

This is a Permanent position with a salary of up to £40k dependent on experience, plus additional benefits including Health Plan, Life Assurance, Discounts on holidays, Annual Bonus and more.


Job Title: Complex Manager / Commercial Manager


Package: Circa £40k DOE + bonus + additional benefits.


Bembridge, Isle of Wight


Job description: 


Complex Manager / Commercial Manager


We need a switched-on Complex Manager / Commercial Manager to help us grow our sales profitably and to manage and grow the capabilities of our customer facing teams at our Isle of Wight holiday park. In this demanding and exciting role you will be a key member of our park management team, responsible for Retail, Leisure, Activities and Food & Beverage teams.

Some of the background

We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn.

We need you to be the person who delivers  by developing, coaching and improving the performance of our Retail, Leisure, Activities and Food & Beverage Teams on our Isle Of Wight park, so that they play their part in our commercial success. You will identify commercial opportunities and provide the leadership to maximise them.

The nitty gritty of what you’ll be doing

Working in a leadership role, you will:

  • Deliver KPIs and annual profit targets in our Retail, Leisure, Activities and Food & Beverage operations through smart budget planning, an eye for commercial opportunities and leadership skills that motivate your teams to deliver
  • Support the delivery of our outstanding guest experience by providing strong leadership and motivation to permanent and seasonal staff (approximately 100 during summer months)
  • Make decisions on team structures, role definitions, recruitment, training and disciplinary matters.
  • Develop close working relationships with the General Manager, Group Commercial Manager and other areas of the business
  • Be responsible for health and safety, ensuring the business meets its statutory obligations and that all team members receive relevant training.

In return you will enjoy a 15% quarterly bonus scheme, our private medical health cash plan, life assurance, discounts on holidays and other great benefits.


Skills / Experience;


We are looking for a high calibre commercial manager, so you will need:

  • To be commercially focused with experience of delivering both short and long term profits – with the customer experience remaining central
  • Ideally have worked in the holiday park sector.
  • A proven track record in managing, leading and developing teams
  • Excellent communication skills, written and verbal
  • The ability to work under pressure and solve problems
  • Strong project management skills, with the ability to engage colleagues so that new strategies are successfully implemented
  • To be hands-on, self-motivated and ambitious, as well as having a large helping of common sense and a sense of humour.

Nice to have but not essential

It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).

  • Degree level qualification in business or marketing
  • Knowledge of the latest methodologies, trends and tools in the leisure/hospitality sector.


Job Title: Complex Manager / Commercial Manager


Package: Circa £40k DOE + bonus + additional benefits.


Bembridge, Isle of Wight


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