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7 months ago
Additional Resources Ltd
Salary: £18500 - £19500 Per Annum
Location: Workington
Job type: Permanent
Contact: Amy
Category: Admin Jobs
Commercial Administrator - Workington

Salary: £18,500 - £19,500 per annum dependant on qualifications and experience

The Company

Our client are an Ofsted 'Outstanding' Grade 1 training organisation, based in the North West of England.

Due to their commitment to increase skill levels in the population, they have successfully trained thousands of apprentices with over 90% of them progressing into full time employment.

The Role

Our client are looking to recruit a Commercial Administrator to provide an administrative function and direct customer support within Head Office. The successful candidate will require excellent verbal and written communication skills in addition to having exceptional customer service experience.

Role Responsibilities:

• Set up commercial courses, book the relevant rooms and trainers.
• Manage and deal with enquiries.
• Liaise with and offer high level of service to customers, learners, employers, staff and other stakeholders as required.
• Input data and maintain information and database systems.
• Register delegates and input results.
• Invigilate exams.
• Provide weekly reports.
• Receive and issue commercial course certificates.
• File and archive documents.
• Work to defined KPI's and objectives
• Provide administrative support as required.

Essential Skills & Requirements:

• Excellent verbal and written communication skills
• Ability to manipulate data using applications such as Microsoft Word and Excel.
• Ability to research, analyse and interpret information.
• Experience of data input.
• Deal with customers in a professional, calm and considerate manner.
• Able to work flexibly and be adaptable.
• Excellent general office IT skills
• Able to work in a fast-paced environment to meet deadlines.
• Able to drive would be an advantage as occasional travel to other company sites may be required.
• Ability to work on own initiative and take ownership for problems and assignment to a resolution.
• Works well as part of a team.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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