Job Family: Collections
Job Title: Collections Specialist (Early)
Salary : £22k. This also comes with a £4700 benefits package which if you opt out of you can recieve as an additonal salary.
To assist the department in collection of accounts that are between 1-90 days past due. The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts. By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments. Bringing arrears accounts up to date allows monetary goals and assists customers to ensure a solid credit history.
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COMPETENCY/BEHAVIOURAL PROFILE (PERSON SPECIFICATION):
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