Elevation Accountancy & Finance are currently recruiting for a Collections Advisor who will report directly into the Assistant Collections Manager working with a large, friendly and supportive team.
Working for a large manufacturing business based in the Barnsley area; this a fantastic opportunity to join a fast paced Finance Department. In this role you will be responsible for the maintenance of an aged debt ledger to ensure that ageing is kept to a minimum and payments are made to terms by customers, therefore maximising company cash flow.
Whilst engaging with customers on a daily basis; you will be persistent & assertive whilst also pleasant. With a high volume of work, the ability to build strong & long-term relationships with your customers will be key in order to prove successful in this demanding role.
Duties will include:
*Customer Service (telephone, emails for external customers and internal departments) *Checking complicated applications *Management of aged debt ledger *Credit checking and setting up new company accounts (assessing risk, limits etc) *Allocating monies *Customer liaison to chase overdue debts & assist in resolving unpaid items *Branch liaison to discuss individual accounts *Build working relationships & identify risks associated to the accounts *To maintain several KPI's on ledgers *To liaise with other collections teams; cash allocation team & credit services to maintain successful flow of information & accurate records *To use effective time management on a daily & monthly schedule to keep administration work to a minimum *Ensure payments are allocated to customers account to avoid unnecessary ageing *Customer visits as required and with the support of management
Elevation Accountancy & Finance are looking to speak to candidates with the following skills & experience in order to be considered:
*Minimum 12 months experience within a Customer Service or Collections environment *STRONG excel skills *Strong team player - required to cover duties during periods of absence; sick, holidays etc.
If you match the specified criteria & you are interested in discussing the position in more detail, please get in touch.
Elevation Accountancy & Finance focus on the recruitment of talented Accountancy and Finance professionals across all levels, from entry level through to senior appointments.