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9 months ago
Lineal Limited
Salary: £21k - £24k
Location: East London
Job type: Contract
Contact: Emily
Category: Admin Jobs, Customer Service Jobs, Data Entry Jobs, Sales Administrator Jobs

Title: Client Services Representative                    

Department: Client Services     

Reports to: Client Services Manager and Managing Director

Hours: 7am-3pm or 3-11pm

Salary: 21-24K

Job Objective:

The Client Services Representative (CSR) supports Sales through the pick-up and delivery of work to the client office. The CSR assesses each project for deadline, price and client expectations and ensures client satisfaction. The CSR completes the administrative sales process including obtaining a customer signature for all invoiced work.


Delivers documents, packages, and other items to business establishments, other locations.

  • Responsible for meeting deadlines by following a standard set of procedures for delivering completed jobs to clients promptly, safely and according to their instructions.
  • Prevents delivery errors by maintaining a safe, clean and orderly work environment
  • Keeps log of items received and delivered.
  • Obtains signed delivery notes for articles delivered
  • Responsible for recording client request through the creation of job tickets
  • Completes all paperwork in a timely, accurate and legible manner
  • May accept new work from customers when delivering completed work
  • Checks completed work for accuracy and compliance with customer requirements prior to delivery
  • Performs hands-on job review with customer upon delivery to ensure satisfaction
  • Troubleshoots problems by communicating effectively and promptly to manager
  • Responsible for maintaining compliance with company standards by operating a vehicle in a safe and lawful manner and following company guidelines in the event of an accident and/or injury.
  • Presents professional appearance to clients by dressing in professional attire according to company standards
  • Provide onsite reprographics support at Lineal FM sites and head office

Qualifications / Experience:

  • Minimum requirement of high school diploma
  • Experience with inside or outside sales support preferred
  • Previous experience working in a team environment required
  • Full, clean driver’s license
  • Candidate must be over 23 years of age due to insurance purposes

To apply, please submit your CV below for consideration

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