Client Hospitality Assistant(Part-Time),Exeter - Candidate Source Ltd

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Description

Client Hospitality Assistant (Part-Time), Exeter

Unique Client Hospitality opportunity working in a corporate client hospitality suite, providing a first class customer experience during events, seminars and meetings.
You will be working for a leading regional law firm, based within their client suite where a range of events are held, from sit down dinners to breakfast seminars, meetings and speaker events.

The hours of work are Wednesday 9am - 6pm, Thursday 8am - 5pm and Friday 9am - 6pm.

The ideal candidate will come from a client service background such as catering, event management, cruise ships, reception or facilities management, and specifically one delivering a top class service.
This role entails moving heavy tables/chairs on a daily basis.
Key responsibilities: Working as part of the Client Hospitality team you will ensure the smooth and efficient service of the client suite, delivering a 1st class specialist service to internal staff and external clients; to take ownership of the client suite, acting as the main point of contact welcoming all clients, organisers, speakers and other appropriate staff within the client area. you will be responsible for setting up (and clearing down) rooms in line with bookings for events and meetings.

This involves moving and arranging furniture and walls together with setting up electronic equipment. to be responsible and pro-active in relation to bookings on the client suite. in conjunction with the Office Supervisor and/or Client Hospitality Supervisor you will be responsible for health & safety in the client area, complying with hygiene regulations and procedures and you will ensure that all procedures and processes are adhered to. to ensure that the client suite is maintained as being fit for purpose (encompassing the client rooms and toilet facilities together with electrical equipment).

About you: The ideal candidate will come from a client service background such as catering, event management, cruise ships, reception or facilities management. You will be committed to going the extra mile for clients and have a genuine concern for quality; taking pride in your work and acting as a role model to get quality right first time.

Does this sound like you?

Able to present an appropriate and professional public image and communicate in an effective and business-like manner with all levels of staff. Experience of working in client service provision (reception, catering, event management) Excellent interpersonal and listening skills to deal with a range of people internal and external to the business. Are you highly organised, able to multi-task, problem solve and prioritise? The ability to use your initiative and work with minimum supervision.
A team player who is approachable, friendly and diplomatic. Excellent written and verbal communication skills, with experience of MS Office and confident IT skills (after initial training you will need to be able to work the reservation systems, be technically minded enough to be set up the AV equipment, lectern and electrical cables).
Your work ethic is seen as reliable, trustworthy, dedicated and focussed. This role requires a very flexible approach as there is an element of self cover, which includes covering for planned and unplanned absence, which can be at short notice, to ensure that the appropriate service is provided in the Client Suite at all times.

You can anticipate, in practical terms, working additional hours for annual leave cover between 5 and 10 weeks of the year.
This may be one or two extra days during core business hours and/or early and late starts and possibly (but rarely) weekend events. In return you will receive a good salary doe + an excellent benefits package tailored for your needs.

Location: Based in EXETER (occasional support of functions in other offices may be required)

Deadline for Applications: Monday 23rd January 2012 Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.