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5 months ago
Support Services Group (SSG)
Salary: £25000 - £27000 per annum + excellent benefits
Location: London
Job type: Permanent
Contact: Collective Recruit
Category: Admin Jobs, Customer Service Jobs, Graduate Jobs, Office Manager Jobs, Purchasing Jobs

Client Account and Project Manager - Certification and management system standards
GBP25-27k pa + depending on experience, plus youll benefit from a 10% performance bonus, retail discount scheme, private health cover after 1 years service, contributory stakeholder pension scheme and life cover.
Travel - Yes 5%

We are working for a UKAS accredited Certification body who provide quality management standards and testing to organisations across the world.
Do you enjoy Environnmental compliance and dealing with clients?
Do you have experience or knowledge of SA8000 and supply chain compliance ? If so this is the role for you.

Our client is looking for someone who enjoys all areas of compliance namely knowledge of ISO 14001, reporting, account management and being at the spearhead of a client projects, to monitor and analyse whats happening at the client site regarding their managment system certification, to ensure deliverables and outcomes are being reviewed and reported on.

As a Client Project Manager, you will be responsible for project managing a key clients' management standards programme covering Business, Social and Environmental criteria to ensure smooth operation and timely and consistent delivery of required outputs. Also, you will support the Supply Chain procedures and business activities for a major client liaising with internal teams and external clients, whilst managing other allocated key accounts with account managers and technical staff.
Your role will include building effective relationships with assigned key accounts and maintain close contact with key decision makers;

Youll work closely with local coordination customer service staff and auditors to ensure the implementation of global and local procedures, and maintain accessible, transparent, complete and detailed client information files. Your role will include gathering, analysing and share market intelligence and competitor information to ensure sales teams are kept up to date with industry issues.

You will also deliver reports as required including contract progress and KPI reports, and also report to the nominated internal contacts in a timely fashion all incidents where service performance has been or may have been perceived as substandard to minimise re-occurrence and document a remedial action plan whenever necessary

What you will be able to offer:
The ideal candidate will be able to demonstrable a strong track record in an account management / project management role, working within a service provider.

In addition, youll need to have;

  • the ability to recognise and maximise business development opportunities
  • the ability to effectively communicate at all levels within an organisation
  • the ability to develop effective client relationships
  • experience of working on own initiative to solve problems as they arise
  • strong English language skills with excellent oral and written communication
  • must be IT literate covering the applications of MS Office and at intermediate level in Word and Excel
  • A minimum 5 grade A-C, GCSE or equivalent, including Maths and English or a graduate having just completed your degree, looking for your first step into the corporate arena
  • client is a major player in the certification and compliance sector, and you will be given an incredible opportunity to develop and receive world class training. This is a career that you can develop, as my client has a real focus on employee retention and development across all their global offices.

If you are looking for a role where you can progress your career in an incredibly supportive and professional organisations, please apply now! If you would like to discuss this role confidentially please call Stephanie Taggart at Collective Recruit

Our client has appointed Collective Recruit as their resource partner & we are managing this role on their behalf. To apply for this position please click on the apply now button below. Your details as submitted by you, will only be forwarded in relation to this vacancy; by submitting your CV to us you are giving us express consent to provide our client with your full details if we believe your skills and experience meets with our clients criteria and/or need.

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