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6 months ago
Additional Resources Ltd
Location: Leicester
Job type: Permanent
Contact: Naomi
Category: Insurance Office Jobs
Claims Handler - Leicester

Salary: Competitive D.O.E

Key words: Claims Handler, Insurance Brokers

The Company

One of the UK’s largest independent Chartered Insurance Brokers, working with clients from across the UK on their insurance needs, from individual homeowners to major corporations. Our clients head office is located in Leicester City Centre and they have offices in Luton, London and Edinburgh. Much of the company’s success is due to its culture of promoting from within the business and it has an enviable staff retention record. In return, you can expect excellent career progression and personal reward within a successful and expanding company.

The Role

You will be responsible for handling claims from first notification through to settlement, including checking that cover applies, creating and maintaining accurate records, chasing claims through to settlement and keeping the client up to date on progress.
You will be passionate about providing excellent customer service and will have exceptional communication skills.
You will work as part of a team to ensure that deadlines are met and clients’ expectations are exceeded, and will be able to plan and priorities your workload.
You will have a proven background working as a Claims Handler experienced in dealing with property, motor, liability and professional risks claims.
You will be known for your attention to detail and work with a methodical approach and be comfortable working to deadlines.
You will possess excellent customer service and communication skills and demonstrate the natural ability required to understand your client’s individual needs.

Essential Requirements

1 years’ experience in customer service
Experienced claims handler
Excellent communication skills

Important Information: We endeavor to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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