7 months ago
The best feeling in the world? Making a difference to somebody’s life.
Are you a Carer looking for something different?
Working in care is about doing small things that make a big difference to an individual’s life.
A Care Bookings Advisor is one of the most important jobs in care. You are often the first port of call for service users and their families.
You will join the Family Carers Contact and Information Team. This is a small, friendly committed team. Here you will have a role that is varied where no two days can be the same. The team offer support and assist and advise family carers, care workers and outside agencies with any queries in relation to care co-ordination.
Your role will be to co-ordination domiciliary care support, managing new referrals for support and adjusting the provision of care in response to changing customer need and staff resources.
This is a full time role , 37 hours per week , Monday – Friday. There is also an on call rota.
We are a caring charity with flexible and rewarding opportunities.
What we are looking for.
We are looking for somebody with experience in care, this could be hands on as a carer or could be in an office based role, somebody who understands care and has an NVQ Level 2 in Care. You will need to have good overall IT skills as you will be using Microsoft packages and in house systems (training is provided on these).
Communication and empathy is key. Your role will range from speaking with carers to service users and their families and being able to communicate with range of people is really important.
If you are a Carer or Support Worker who understands the day to day role of a carer and you are looking for a change or looking to progress within the care industry then this would be a great role for you.
So what do you get?
- £19,500 - £22,000 pro rata
- Job security
- Potential for career progression in a variety of ways
- An opportunity to experience working in a charity that makes caring rewarding
- Ongoing support
- Paid holiday
- The opportunity to get involved in our Staff Forum
- Refer a friend scheme
Carers Trust Cambridgeshire, Peterborough, Norfolk does not discriminate. We are interested in your skills, your talent, your potential and nothing else.
Please click “apply”. You will then be contacted by a member of our team for a chat about what role would suit you best.