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11 days ago
only 17 days until close

Business Solutions Analyst


Recruitment Genius
Salary: £25000 - £30000 per annum
Location: Hounslow
Job type: Permanent
Contact: Recruitment Genius Ltd
Category: Customer Service Jobs
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This employer is looking for an enthusiastic, passionate and confident Business Solutions Analyst to join their dynamic and fast paced Innovation and Development department reporting into the Business Solutions Manager. This role will support the Business Solutions Manager through the management of all customer on-boarding across all of their UK products and services. You will be responsible for on-boarding retailers with the support required to find root causes of issues and resolve these during the implementation phase. You will be responsible for supporting sales in understanding the company product suite, as well as on-boarding retailers onto their various platforms. This role requires the jobholder to develop client relationships during the implementation phase, working with the Sales team and the wider Innovation & Development team to implement solutions.

Their ideal candidate will have understanding of client on-boarding processes and have experience in a client facing role. You will have excellent oral and written communication skills, interpersonal and consultative skills, as well as analytical thinking and problem solving skills. You will be detail-orientated and capable of delivering a high level of accuracy.

This is a busy team so you must be resilient and able to manage pressure during busy times.

The Innovation and Development department have many exciting projects in the pipeline due to the impressive growth and expansion the business is experiencing. This is your chance to be part of a team that is at the centre of these changes and making the plans a reality. During uncertain times they have been and continue to be, in the privileged position of being able to continue to recruit throughout 2020 and onwards into 2021.

A bit about the company - they were formed in 2012 as a joint venture between two larger companies. They are one of the world's leading mail and goods shipping providers with a presence in 16 countries across Europe, Asia and the USA. They offer a diverse range of eCommerce and mail solutions empowering businesses to grow across-borders.

This is an opportunity to work for a company that truly values their employees. They recognise that you spend more time at work that you do at home, so to compensate they offer a dynamic and informal work environment in a spacious, fun, open planned office in Hounslow. Casual attire is the norm - their employees wear what's comfortable for them and expresses their own unique style and personality. Employee wellbeing is at the heart of their core values and they hope to create a positive and productive environment where employees can thrive. Working together as a team is at the core of what they do.

The above is just a short snapshot of some of your responsibilities, the type of person that they are looking and what it's like to work here. If this has grabbed your attention then get in touch, they are waiting to hear from you.
This employer is looking for an enthusiastic, passionate and confident Business Solutions Analyst to join their dynamic and fast paced Innovation and Development department reporting into the Business Solutions Manager. This role will support the Business Solutions Manager through the management of all customer on-boarding across all of their UK products and services. You will be responsible for on-boarding retailers with the support required to find root causes of issues and resolve these during the implementation phase. You will be responsible for supporting sales in understanding the company product suite, as well as on-boarding retailers onto their various platforms. This role requires the jobholder to develop client relationships during the implementation phase, working with the Sales team and the wider Innovation & Development team to implement solutions.

Their ideal candidate will have understanding of client on-boarding processes and have experience in a client facing role. You will have excellent oral and written communication skills, interpersonal and consultative skills, as well as analytical thinking and problem solving skills. You will be detail-orientated and capable of delivering a high level of accuracy.

This is a busy team so you must be resilient and able to manage pressure during busy times.

The Innovation and Development department have many exciting projects in the pipeline due to the impressive growth and expansion the business is experiencing. This is your chance to be part of a team that is at the centre of these changes and making the plans a reality. During uncertain times they have been and continue to be, in the privileged position of being able to continue to recruit throughout 2020 and onwards into 2021.

A bit about the company - they were formed in 2012 as a joint venture between two larger companies. They are one of the world's leading mail and goods shipping providers with a presence in 16 countries across Europe, Asia and the USA. They offer a diverse range of eCommerce and mail solutions empowering businesses to grow across-borders.

This is an opportunity to work for a company that truly values their employees. They recognise that you spend more time at work that you do at home, so to compensate they offer a dynamic and informal work environment in a spacious, fun, open planned office in Hounslow. Casual attire is the norm - their employees wear what's comfortable for them and expresses their own unique style and personality. Employee wellbeing is at the heart of their core values and they hope to create a positive and productive environment where employees can thrive. Working together as a team is at the core of what they do.

The above is just a short snapshot of some of your responsibilities, the type of person that they are looking and what it's like to work here. If this has grabbed your attention then get in touch, they are waiting to hear from you.

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