Blended Team Manager - Engage PSG

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Description

Blended Team Manager £17,000 - £20K Greater Manchester Our Market leading Manchester based client are currently looking to recruit a Blended Sales Team Manager. With a passion for people and customers Team Managers will have an ongoing responsibility to develop, engage and motivate their team to improve our clients customers experience, ensuring that the needs and expectations of the customer are met or exceeded first time, every time. You will have first line responsibility for a team of 15 - 20 Customer Service Advisers. you will ensure that all team and individual targets are met through continuous motivation of your team members ensuring that they have all the necessary information and resources to carry out their roles. The following knowledge, skills and experience are essential for the role; · Minimum of 2 years experience managing a team 12- 15 Both Inbound and Outbound advisors · Excellent communication and interpersonal skills. · The ability to manage change and capacity to work flexibly. · Proven track record of achieving goals and financial objectives including excellence in customer satisfaction. · Experience of leading, motivating and managing a Sales Team. · Commercial awareness and business knowledge. · Technical knowledge. · Excellent coaching skills. If you think your skills and experience match my clients requirements then please send your CV direct ENGAGE PSG is a specialist provider of executive level resources across the core operating functions of any business, principally sales, technology, corporate and commercial management. ENGAGE PSG is committed to building long term partnerships with our clients. Ad hoc business is both costly and adds little value to the customer or the supplier alike. Our business model is based around getting to understand our customers, their position within their respective markets, and the cultural DNA of their teams. Only at this point can you build a compelling proposition to attract the brightest and most relevant talent in the marketplace to ensure our customers retain their competitive advantage in the markets in which they operate. By investing time at the start of every relationship we are able to deliver outstanding results that provide our customers with the assurance that their long term needs are supported, regardless of the fluid business drivers of an evolving organisation in today's rapidly changing world. Our approach allows ENGAGE PSG to offer innovative service and cost models utilising both modern and traditional recruitment techniques delivered in a customised framework to support each unique client. ENGAGE PSG's foremost driver is DELIVERY - our clients rely on our ability to provide the best people, seamlessly with their business, every time they have a need. As a result, we are now a trusted partner to some of the UK's leading brands providing the full range of recruitment solutions and services. ENGAGE PSG IS AN EQUAL OPPORTUNITIES EMPLOYER