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9 months ago
Blue Octopus
Salary: Competitive Salary
Location: Leeds
Job type: Permanent
Contact: Blue Octopus Team
Category: Admin Jobs, Call Centre Jobs, Customer Service Jobs

Our client is a leading energy and services group employing 20,000 people in the UK. They are using their energy and services capabilities to lead the UK’s transition towards a more secure and sustainable future, through a strategy based on investment in critical energy infrastructure, integration of its energy expertise with its broad services offer, and innovation in customer-led solutions and technologies. The business has well-established and diverse operations that span the exploration and production of gas and oil; on-shore gas storage; generating power as one of the UK’s largest independent power producers; providing power and gas to thousands of business; and delivering services to more than 14,000 customer sites across the public and private sector.


As their Billing Administrator, you will ensure that all invoices are produced by contractual deadlines and that taxation rules are adhered to. Working to strict contractual and internal deadlines, you will minimise errors and rework through diligent data management.


Managing billing exceptions including failed bills, bill Revisions, and bill validation failures, you will be proficient in following detailed process instructions for their Billing processes and resolve 2nd tier customer queries as escalated from the Shared Service Centre. Adhering to external policies, internal policies and risk frameworks, you will occasionally be required to assist with external audit requests and aim to continuously improve all company Billing processes.


They are looking for an individual who is educated to GCSE level (or equivalent) at grade C or above in Maths and English and who has previous billing experience gained ideally within the energy supply sector. With excellent organisational skills and a strong customer focus, you will be able to produce effective work within tight deadlines and have a practical approach to problem solving. Candidates should be proficient in Microsoft Office and have an understanding of billing processes.


Those who have working knowledge of the Gas and / or Electricity industry would be advantageous.


This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email

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