3 months ago
Benefits Administration Manager
Weybridge, Surrey & London
Salary - £28,000 - £33,000 pa
The successful candidate will be primarily based at our clients Weybridge office and salary will be in the region of £25-£30,000 plus full staff benefits. The remuneration package could be renegotiated for the right candidate.
Our client’s adviser teams help a broad range of individual and corporate clients to understand and achieve their most important financial, pension and insurance planning needs and investment objectives.
Some teams specialise in working with business owners, others with senior corporate executives and professionals in sectors such as investment banking, consultancy, partners in the big four accountancy firms or major law firms, barristers etc.
Several work with more complex wealthy families, including an increasing number who are non UK resident and domiciled.
In addition, our client have specialist teams advising small to medium sized companies on a comprehensive range of employee benefits and corporate services.
Each adviser team draws upon the appropriate mix of expertise from within the Group to provide a tailored solution for each client’s particular circumstances which in every case will, to a degree, be unique…. be they for example a hedge fund manager, film director, an owner of a manufacturing business, or a retiree living in a tax haven.
Our Client’s overriding goal and purpose is to help clients clearly understand their financial goals and to work with them towards achieving these over time.
The successful Benefits Administration Manager will provide direct administrative support to the Head of the Employee Benefits department and manage the team through the delegation of duties to ensure all work is completed within a timely manner and that all new and existing employee benefit clients are serviced.
You will have the aptitude to work efficiently and enthusiastically in a proactive manner. Organisational , managing and prioritising skills are essential, as is the ability to prioritise tasks and work under pressure to respond to client requirements in a timely and efficient manner.
You should have excellent communication skills as you will be required to develop and sustain relationships with a wide range of clients such as HR and Finance personnel, Senior Executives and GPP members. You will also be required to communicate daily with providers and may be required to attend meetings with them from time to time.
You must be passionate about providing a first class service to clients and have good attention to detail.
Key Tasks and Responsibilities
Manage the team (both in Weybridge and London) by ensuring that team members are aware what their specific duties/job roles are.
Monitor and manage the diaries of Jason Lines and Simon Reynolds, including arranging and co-ordinating client meetings, seminar attendance and mailshots.
Ensure that sufficient planning and preparation has been made for forthcoming client meetings, including the provision of appropriate required reports, statements and information.
Keep up to date with the ongoing changes regarding pension rules and regulations and annual and lifetime allowances.
Produce pension input spreadsheets to calculate member’s unused allowances when requested.
Record new employer and member information where required and keep this information up to date.
Processing new entrants/ leaver application forms and dealing with underwriting, contribution and investment issues.
Ensure processes are constantly reviewed to ensure best practice and that each process is tracked and monitored where applicable.
Deal with Money Laundering on companies/individuals when required.
Maintaining/ Managing team to input expected fee/commission payments on IO including generating invoices and issuing where applicable
Deal with general correspondence and produce standard documentation
Liaise with providers and HR and Finance personnel to ensure that procedures and requirements, such as underwriting for example, are actioned, recorded and monitored so that they are dealt with efficiently.
Assist other members of the department when required as all administrative staff are expected to be flexible and willing to carry out any jobs needing to be done within the department.
Ensure each client query is dealt with promptly as this is one reason we have the client retention that we do.
Requirements For Benefits Administration Manager:
3 years minimum general industry experience
Flexibility to work outside normal office hours at busy times of the year
Good basic understanding of servicing, administering & retaining employer sponsored pension schemes (particularly Group Personal pensions)
Knowledge and experience of Group Risk schemes (i.e. Life Cover, Income Protection & Critical Illness Cover) and PMI/Healthcare would be useful.
Ability to provide generic technical guidance on certain aspects of employee benefits (Pension Allowances, ‘Excepted’ Life Cover etc…)
Good working knowledge of Microsoft Office and associated software such as Word, Excel and Powerpoint
Previous experience of using Intelliflo and Volume would be a definite advantage.
Full or part CII qualified an advantage and/or related Pensions/Riosk qualifications.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Business Regulations 2003.
Key Skills: 3 years experience, good administrator, great communication skills, knowledge of employee life cover, critical illness cover and employee healthcare