Property Assistant/Administrator (Customer Service, Lettings) MEAR56198
Here at Mears Group our vision is to make a positive difference to the communities we serve.
Mears Housing Management is a fast-growing business within the Group and currently manages over 10,500 units across the UK.
With staff of all ages and walks of life, a job with Mears has a rewarding impact on the lives of others and your own life. With offices across the UK, a job at Mears could be just around the corner.
An excellent opportunity has now arisen for a Property Assistant/Administrator to join us in Uxbridge on a full time, permanent basis.
Reporting to the Branch Manager, you will help manage a temporary accommodation portfolio comprising of a variety of contracted housing management services through MHM’s registered providers; Plexus Housing Association and Omega Housing and Tando.
You will be responsible for assisting in tenancy management, tenancy sustainment, income management, welfare benefits advice, ensuring properties are in good condition and health and safety risks are identified and corrected.
In order to be successful in this role, you will have previous experience of delivering high quality customer services along with the ability to service several clients with different needs.
Excellent interpersonal and communication skills will be required for this position and you should be motivated, able to use your own initiative and have the ability to stay calm under pressure.
In addition, exceptional organisational and time management skills are important and you will have strong IT skills (Word, Excel and on-line systems).
Due to the nature of the role, candidates should be willing to undertake a Disclosure Barring Service (DBS) check and will have a clean full driving licence.
Although not essential, experience of temporary accommodation and experience of working in housing management within the public and private sectors would be beneficial.
Working Hours – 9am – 5:30pm, Monday to Friday
Please refer to the full job description upon applying
Once you join the family, you'll have online access to a range of voluntary and flexible benefits, including...
· Training and development
· Mears Advantage - Allowing you to save money on everything from weekly groceries, to your annual family holiday
· Mears Assist - A confidential hotline open to all colleagues, providing support on a wide range of personal and work-related issues.
· Long service and additional holiday leave - Colleagues who stay for a period of time at Mears are rewarded for their service.
· Seeing first-hand the impact you have on the lives of the people you support
Mears Group PLC and its subsidiaries are Equal Opportunities Employers
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.