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15 days ago
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Applications Support Engineer


Elevation Recruitment
Salary: £35000 - £45000 per annum
Location: Sheffield
Job type: Permanent
Contact: Kelly Robinson
Category: Admin Jobs
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Elevation Recruitment Group are supporting a key client within the educational sector who are looking to bring on board a Application Support Engineer.

The successful Senior Application Support Engineer will play a critical role in delivering on core business systems to support the overall strategic goal. You will report into the Head of Business Systems and act as a technical consultant to your manager where required.

Key Responsibilities:
- Act as support engineer for dedicated systems, maintaining stability, security and balancing business needs
- Data management: Migrating and mapping data across systems
- Maintain a deep understanding of how the business systems directly or indirectly interact with each other
- If required, draft technical design and implementation documents to support the team or any project work
- Understand the applications in your area of responsibility, the overall system architecture in which they reside and how the business may benefit from said systems
- Consistently provide transparent and timely reporting to your manager
- Stakeholder management
- Be the "go to" person for particular business systems and be expected to take on the role of technical lead in key business systems projects

Key Accountabilities:
- At least 5 years' experience in business system configuration, ideally with the following (or similar systems): Service Now, FreshDesk/Chat, DocuSign, Zuora, print management systems, NetSuite
- Working knowledge of SQL and JavaScript
- Working knowledge of Microsoft Azure Single-Sign On (SSO) integrations
- Strong interpersonal and communication skills
- Experience of migrating users from legacy to new Cloud systems
- Management experience

Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.



Elevation Recruitment Group are supporting a key client within the educational sector who are looking to bring on board a Application Support Engineer.

The successful Senior Application Support Engineer will play a critical role in delivering on core business systems to support the overall strategic goal. You will report into the Head of Business Systems and act as a technical consultant to your manager where required.

Key Responsibilities:
- Act as support engineer for dedicated systems, maintaining stability, security and balancing business needs
- Data management: Migrating and mapping data across systems
- Maintain a deep understanding of how the business systems directly or indirectly interact with each other
- If required, draft technical design and implementation documents to support the team or any project work
- Understand the applications in your area of responsibility, the overall system architecture in which they reside and how the business may benefit from said systems
- Consistently provide transparent and timely reporting to your manager
- Stakeholder management
- Be the "go to" person for particular business systems and be expected to take on the role of technical lead in key business systems projects

Key Accountabilities:
- At least 5 years' experience in business system configuration, ideally with the following (or similar systems): Service Now, FreshDesk/Chat, DocuSign, Zuora, print management systems, NetSuite
- Working knowledge of SQL and JavaScript
- Working knowledge of Microsoft Azure Single-Sign On (SSO) integrations
- Strong interpersonal and communication skills
- Experience of migrating users from legacy to new Cloud systems
- Management experience

Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.




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