Our client is a world leading professional membership organisation that promotes, develops and supports over 147,000 chartered accountants worldwide. They provide qualifications and professional development, share their knowledge, insight and technical expertise, and protect the quality and integrity of the accountancy and finance profession.
Their applications team manage a large proportion of the student life cycle from registration with the Institute through to membership and beyond. The team manage applications for a range of products; are responsible for the integrity of central student data and support students with any applications on their route to membership or with awards.
They currently have an exciting opportunity to join their applications team in Milton Keynes, providing a helpful and positive service to their students, while processing and maintaining student records, ensuring that the data is accurate and up to date. You will learn about the various pathways into membership and use this knowledge to respond to queries about the Institute’s qualifications and services. You will also regularly conduct data cleansing on their information and ensure all their processes remain fit for purpose and deliver the highest quality service to both internal and external stakeholders.
As the successful candidate, you will have excellent communication skills both via the phone and in written form. You must enjoy working with procedures and rules which have a reasonable degree of complexity and then communicating these to customers in a way which is easy to understand. A high level of accuracy and attention to detail is essential as is the ability to manage a continual workload which can be pressurised. They are looking for a positive, forward thinking team player who can support others as well as themselves. Intermediate Word and Excel are essential.
In return they offer the opportunity to work for a friendly, leading-edge team in a truly innovative and forward thinking culture.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.