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2 months ago
Qualitair
Salary: Up to £15797 per annum
Location: Coventry
Job type: Permanent
Contact: Ruby Willard
Category: Admin Jobs

Are you looking for a new role as an Administrator? Interested in customer support and preparing correspondence? If the answer is yes, this role is for you!

The Administrator will be supporting our clients customer service coordinators to ensure that the department is maintained in an effective, up to date and accurate manner.

The role is offered on a permanent basis, based in Coventry working for a leading environmental laboratory.

Benefits:

  • 25 days annual leave (rising to 27) + bank holidays
  • Ability to buy / sell annual leave
  • Enhanced company sick pay scheme
  • Celebrating success recognition awards
  • Learning / study support and professional fees paid
  • Group personal pension plan
  • Childcare vouchers
  • Car parking on-site

Responsibilities:

  • Fielding telephone calls / reception cover
  • Order processing
  • Job document checking
  • Scanning and filing of documents
  • Arranging collections and deliveries
  • Responds to all inquiries and delivers appropriate information or refers to appropriate function or people
  • Invoice approvals
  • Provide pre-registration for customers who require it
  • Ad hoc duties as required to ensure that the business directives are met

Experience:

  • A combination of both admin and customer service experience
  • Contributes to the establishment of best practices for customer support
  • Flexible approach to work supporting and backfilling other team members when appropriate
  • Good organisational skills with the ability to prioritise own workload
  • Demonstrate positive behaviours in line with company values, engaging with colleagues and promoting an ethos of integration & high performance
  • Quality focus maintaining quality systems and compliance to regulations
  • Office administrative experience ideally within a commercial organisation
  • Excellent planning, organisational and time management skills
  • Effective communication skills both written & verbally
  • Professional and flexible approach to work with a firm focus on the customer
  • Experience with working with various IT systems including MS Office

If this role is of interest to you, and matches your skills sets and experience then please click apply below to submit your CV and cover letter. Please ensure your up to date contact details are on your CV before applying. If your application is shortlisted, we will call you and discuss the role in further detail to ensure this role is what you are looking for and meets our clients needs.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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